How to Fax From Brother Printer?

Use your Brother fax machine or scan and fax online.

Fax from a Brother printer using its built-in fax feature and a working phone line. Without a phone line, scan your document to a file and send it through Fax.Plus on your computer or phone. Direct scan-to-email is an option only when your model and email setup support it.

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Send a Fax Using Your Brother Printer

Check your Brother model before choosing a method. Built-in analog fax needs fax-capable hardware and working telephone service. For online faxing, use the scanner to create a file, then send it with Fax.Plus. Wi-Fi connects your devices; it does not replace the telephone connection used by analog fax.

Send a fax with your Brother fax machine

Use this method if your Brother model has a built-in analog fax function and an active telephone connection. Menu names vary by model.

Step 1

Connect the line

Connect your telephone cord to the LINE socket, then check for a dial tone before sending.

Step 2

Load the pages

Place your document pages in the feeder, or align a page correctly on the scanner glass.

Step 3

Dial the number

Select Fax, enter the fax number and add any prefix required by your phone service.

Step 4

Send the fax

Press Start or Send, follow the displayed prompts and check the transmission result on your printer.

Scan and fax from a supported Brother printer

Direct sending requires your model’s Scan to Email Server feature, configured network and SMTP settings, and a Fax.Plus paid plan with email-to-fax enabled and sufficient sending allowance. The actual outgoing sender must match your authorized Fax.Plus user. A Scan to Email command that opens a mail app on your computer is a different workflow.

Check that your model can send email directly through an SMTP server and that its sender matches your Fax.Plus user. If it cannot, scan to a file and use the Online Service method below.

Load the document on the scanner glass or in the document feeder, following your Brother model’s instructions.

Select the model’s Scan to Email Server function and choose PDF as the attachment format.

Enter the destination’s full fax number, including country and area code, followed by @fax.plus. For example: +16692001010@fax.plus.

Send the scanned attachment. Check the final transmission status in Fax.Plus or your email notification before assuming it was delivered.

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Print a received fax on your Brother printer

Receive faxes with a paid Fax.Plus plan and an assigned fax number. Open the received document on your computer and print it using your Brother printer. Automatic printing requires a compatible printer email service, configured recipients and enabled fax attachments. For HIPAA/PHIPA accounts with Advanced Security Controls, attachments are opt-in after owner/admin consent and individual activation; the receiving mail server must support TLS 1.2 or above. If attachments are unavailable or your printer does not support email printing, open the fax in Fax.Plus and print it manually.

Open the received fax in your account.

Download the document and open it in a PDF viewer.

Choose Print and select your connected Brother printer.

Check the page range, orientation and paper size before printing.

Print the document and check that every page is legible.

How to send a test fax from a Brother printer

Test your Brother fax machine’s sending and receiving setup before using it for an important document.

Prepare your printer: check the telephone connection, fax setup and receiving settings. Load paper and make sure the printer can print a reply.

Load a one-page test document and select Fax on the control panel.

Enter the US Brother fax test number: 1-877-268-9575. Outside the US, check Brother support for a service available in your region.

Press Start or Send to transmit the test page.

Check the transmission result and watch for a return fax. A missing reply does not identify the cause by itself; check receiving settings and the telephone connection.

Send a Brother-scanned file from your email

Use this option when your Brother scanner saves a file to your computer or opens a message in your mail app. Attach that file to an email sent from your Fax.Plus account address. Email-to-fax requires a paid plan, enabled access and enough credit or included allowance for the fax.

Scan the document to a PDF on your computer, then open the email account linked to your Fax.Plus user.

Compose a message and address it to the full destination fax number followed by @fax.plus.

Attach the scanned PDF and check that all pages are present and readable.

Send the email and check the fax’s final transmission status. Sending the email alone does not confirm fax delivery.

Use the country code and area code in the address. For example: +16692001010@fax.plus.

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Scan a file and send it online

This route works when your Brother device can scan to a file, even if it has no fax hardware or direct email feature. Your computer needs internet access; your printer does not need a telephone line.

Use your Brother scanning software or the model’s scan-to-file function to save your document as a PDF. Open the file and check every page.

Go to the Send Fax section in your Fax.Plus Dashboard and enter the recipient’s full fax number, including the country code.

Attach the PDF you scanned with your Brother printer. Add a cover page if you need one.

Select Send and check the final transmission status in your dashboard or notification. A queued fax is not yet a delivered fax.

Send from your phone if the printer is unavailable

Use your phone’s camera to scan the paper document if your Brother printer is unavailable. You can also attach a scanned file already saved on your phone.

Install the Fax.Plus app on your phone.

Open Send Fax and enter the recipient’s full fax number, including the country code.

Scan your document with the phone camera or attach a saved file. Check all pages and add a cover page if needed.

Send the fax and check its final status in Fax.Plus. Enable notifications if you want status updates on your phone.

Set up email notifications for received faxes

Email notifications alert you when a fax arrives. Receiving requires a paid plan and an assigned fax number. For HIPAA/PHIPA accounts with Advanced Security Controls, attachments are opt-in after owner/admin consent and individual activation; the receiving mail server must support TLS 1.2 or above.

Under General, select Edit in the Notifications box.

Next to Email, select Modify to open the email notification settings.

Choose On (notify and attach fax to message) to receive the document, or On (only notify) for an alert without an attachment. For HIPAA/PHIPA accounts with Advanced Security Controls, attachments become available after the owner or admin enables them and accepts consent.

Check the email recipients. Add only recipients authorized to receive the documents. For automatic printing, add the address of a compatible, configured printer email service. HIPAA/PHIPA attachment delivery requires TLS 1.2 or later at each receiving mail server.

Select Confirm to save. If automatic printing is unavailable, open the fax in Fax.Plus, download it and print it using your Brother printer.

Faxing Without a Phone Line

To fax from a Brother printer without a phone line, scan your document to a file and send it through Fax.Plus on your computer or phone. A built-in fax modem is not needed for this route. Direct scan-to-email is optional and requires compatible hardware, configured email settings and paid email-to-fax access.

For supported email setups

Send scanned files by email

Send a PDF from your Brother scanner through the email address linked to your Fax.Plus account. A paid plan and enabled email-to-fax access are required; use web upload when direct printer email is unavailable.

For your stored fax files

Keep fax documents encrypted

Stored fax documents are encrypted at rest using AES-256. Limit access to your account and printed documents when using a shared Brother printer. HIPAA-compliant faxing requires an eligible Enterprise setup and a signed BAA.

For incoming fax documents

Receive faxes with a number

Choose a paid Fax.Plus plan with an assigned fax number to receive documents online. Open the incoming file on your computer and print it with your Brother printer when you need a paper copy.

For a printer without fax

Send without a local line

Use your Brother device as a scanner and send the saved file with Fax.Plus. This online route needs internet access on your sending device, without adding a telephone line or using a built-in fax modem.

FAQs

Can I send a free fax with a Brother-scanned document?

You can upload a Brother-scanned file through Fax.Plus on the web or mobile app using the limited free sending allowance. Eligible accounts receive a one-time allowance of 10 pages after mobile verification; destination and transmission duration can affect usage. Email-to-fax and receiving require a paid plan. Check your remaining allowance before sending.

How do I find my Brother printer’s fax number?

A Brother printer does not automatically have a fax number. For native fax, use the number assigned to its connected telephone service. For receiving with Fax.Plus, use the fax number assigned to your paid account. The printer model number, serial number and IP address are not fax numbers.

How to send a fax using the scanner glass?

Place the page face down and align it with the scanner glass markings. For native fax, choose Fax and follow your model’s prompts to scan and send the page. For the Fax.Plus route, save the scan as a file first, then attach it on your computer or phone. Check for missing or cut-off pages before sending.

Why is my printer stuck in fax mode?

Use your model’s Home, Stop/Exit or mode controls to return to its main screen or select another function. The available controls vary by Brother model. Check for an active transmission before cancelling a job. If the printer stays unresponsive, follow its manual’s troubleshooting instructions or contact Brother support.

Why will my Brother printer not send a fax?

Check the route you are using. Native analog fax needs working telephone service, the correct LINE connection and a valid destination number. For Fax.Plus upload, check internet access, the attached file and your sending allowance. For email-to-fax, check paid access, the actual sender address and the destination format. Read the final error before retrying.

More ways to prepare and send your Brother fax

Prepare scanned documents, choose another way to send, or get help with delivery times and fax errors.

Fax your Brother-scanned document

Scan your document, send it with Fax.Plus and check the final delivery status. Use your computer or phone without a local fax line.

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