MetLife has real fax routes for group life, disability, and annuity claims, all consumer-facing. Dental claims have no fax at all, portal only.
- MetLife publishes 4 separate consumer-facing fax numbers: group life, disability/absence management, employer annuity, and annuity claims/beneficiary.
- Dental claims have no fax route at all, MetLife's dental process is portal and mail only.
- Each fax number is specific to one claim type, using the wrong one can delay processing.
Who This Page Is For
MetLife policyholders and beneficiaries filing a life, disability, or annuity claim, and the family members or representatives helping them. If you're trying to fax a dental claim, skip ahead, MetLife doesn't offer that route.
What is MetLife's fax number for claims?
MetLife publishes four separate fax numbers, unusually all consumer-facing rather than provider-only. Group life insurance claims fax to 570-558-8645. Disability and absence management claims fax to 800-230-9531. Employer-submitted annuity paperwork faxes to 877-549-5834, while annuity claims and beneficiary requests use 877-547-9669. Dental claims are the exception: MetLife's dental process runs entirely through its online claim submission tool and mail, no fax number is published anywhere on metlife.com.
Where to fax, by claim type
- Group life insurance claim (Policyholder or beneficiary, Group Life): fax 570-558-8645. Source: MetLife File a Claim.
- Disability or absence management claim (Policyholder, Disability): fax 800-230-9531. Source: MetLife File a Claim.
- Employer annuity paperwork (Employer or plan sponsor, Annuity): fax 877-549-5834. Source: MetLife File a Claim.
- Annuity claim or beneficiary request (Beneficiary, Annuity): fax 877-547-9669. Source: MetLife File a Claim.
- Dental claim (Member or provider, Dental): Not published, use MetLife's online claim submission tool or mail. Source: MetLife File a Claim.
Fax number(s) verified 2026-09-17.
Which route should I use?
- Identify the line of business first, life, disability, or annuity, each has its own dedicated number.
- For annuities, check whether the paperwork is coming from an employer/plan sponsor or directly from a beneficiary, the two use different numbers.
- Don't look for a dental fax number, MetLife hasn't published one, use the online tool instead.
Documents to include
Include the policy or certificate number on every page, MetLife's claim forms are specific to each line of business and are available on the same File a Claim page. A beneficiary filing an annuity or life claim should also have a certified death certificate ready to submit alongside the claim form.
Several other health and life insurers follow a similar pattern. Our directory also covers Aflac's fax numbers, how to fax Cigna, the Delta Dental fax page, Voya's claims fax, sending a fax to Anthem, and Humana's fax number, each with its own destination and audience notes.
FAQs
Does MetLife have a fax number for dental claims?
No. MetLife's dental claims process is portal and mail only, unlike its life, disability, and annuity lines, which do have fax routes. Use MetLife's online dental claim submission tool instead.
What is MetLife's fax number for group life insurance claims?
Group life insurance claims fax to 570-558-8645. This is separate from the individual annuity claims and beneficiary fax, 877-547-9669.
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