Voya: Fax Number for Disability Claims

What is Voya's fax number for disability claims?

Voya publishes a disability claims fax, 888-305-0605, confirmed on its own Claims Center domain for both employee and employer/business-owner Disability Income Insurance Claim forms. This route is administered on Voya's behalf by Disability Reinsurance Management Services, but the form and fax instruction live on Voya's own site. Life insurance claims are handled differently: Voya's life claims contact page lists only phone (888-238-4840) and email (Claims@voya.com), no fax number exists for that line.

Where to fax, by claim type

• Short/long-term disability claim (Employee, Disability): fax 888-305-0605. Source: Voya Claims Center.
• Employer-submitted disability claim documentation (Employer/business owner, Disability): fax 888-305-0605. Source: Voya Claims Center.
• Life insurance claim (Beneficiary, Life): Not published, use phone (888-238-4840) or email (Claims@voya.com). Source: Voya Life Claims.

^{Fax number(s) verified September 17, 2026.}

Which route should I use?

1. Confirm your claim is disability, not life insurance, before faxing, the two lines have completely different processes.
2. Use the employee or employer/business-owner version of the Disability Income Insurance Claim form depending on who's submitting.
3. For a life insurance claim, skip the fax entirely and call or email Voya's life claims team instead.

Documents to include

Download Voya's own Disability Income Insurance Claim form from its Claims Center before faxing, using the wrong version (employee versus employer) can delay processing.

Several other health and life insurers follow a similar pattern. Our directory also covers Anthem's fax numbers, how to fax Humana, the BCBS Texas fax page, EyeMed's claims fax, sending a fax to GEHA, and Guardian's fax number, each with its own destination and audience notes.