Travelers publishes one claim fax number, and it covers only Bond & Specialty Insurance claims. Auto, home, and workers compensation documents have no fax route: they go through File Upload or eBilling.
- Travelers accepts Bond & Specialty Insurance claims by fax at 1.888.460.6622, around the clock.
- That single number covers two claim families: management and professional liability, and surety bonds.
- There is no published fax for auto, home, property, or general liability claims; those are reported by phone or online.
- Medical providers billing a Travelers workers compensation claim do not fax either; they use File Upload or electronic billing.
Who This Page Is For
A business, an insured organization, or an agent reporting a Bond & Specialty claim to Travelers: management liability, professional liability, cyber, fiduciary, crime, or a surety bond. Personal auto/home policyholders and workers comp medical billers have no fax route, the alternatives are below.
What is the Travelers claim fax number?
Travelers publishes a single claim fax number, 1.888.460.6622, and it belongs to Travelers Bond & Specialty Insurance Claim. It is the fax route for reporting a management or professional liability claim and for reporting a surety bond claim. It is not a general Travelers claims fax, and a personal auto or homeowners claim will not route correctly there.
- Report an incident or file a claim (Insured organization or its agent, Management & professional liability (D&O, EPL, ERISA, E&O, cyber, fiduciary, crime, financial institutions)): fax 1.888.460.6622. Source: Management & Professional Liability claims.
- Report a surety bond claim (Claimant, obligee, or agent, Payment, performance, and commercial surety bonds): fax 1.888.460.6622 (same line). Source: Surety Bond claims.
- Submit bills or documents on a workers comp claim (Medical provider, Workers compensation): No fax. File Upload, or electronic billing via Jopari or Data Dimensions. Source: Workers Comp Claim Process for Providers.
Fax number verified 2026-09-17.
Which route should I use?
- Bond & Specialty claim, liability or surety: fax 1.888.460.6622, email BSIClaims@travelers.com, or mail to Travelers Bond & Specialty Insurance Claim, P.O. Box 2989, Hartford, CT 06104-2989.
- Questions on an existing Bond & Specialty claim: call 1.800.842.8496, available 24 hours a day.
- Personal auto or homeowners claim: no fax exists. Report online or call 1.800.252.4633.
- Medical provider with a workers comp bill: use Travelers' File Upload tool, or enroll in eBilling.
What to include before you send
Travelers publishes claim service guides by claim type that spell out what its claim team expects. These packets tend to be substantial once contracts and correspondence are attached, so sending a large file by fax in one transmission beats splitting it into pieces.
Dealing with more than one insurer on the same incident is common. Our directory also covers Selective Insurance's fax numbers, how to fax Sentry Insurance, the State Farm fax page, Progressive's claims fax, and sending a fax to Allstate, each with its own destination and audience notes.
FAQs
Is the surety bond fax and the liability claim fax the same number?
Yes. Travelers routes both through Bond & Specialty Insurance Claim at 1.888.460.6622, with the same mailing address and the same email inbox. The two reporting pages are separate, but the destination is not.
Can I email a Bond & Specialty claim instead of faxing it?
Yes. Travelers lists email to BSIClaims@travelers.com as an equal option alongside fax and mail, and contacting your agent as a fourth. Fax is useful when the originals or the signed documents are what matter.
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