Selective publishes one claim fax number, and it is for flood claims only. Auto, home, business, and workers compensation claims are reported online or by phone, with no fax route.
- Selective accepts flood claim reports by fax at 877-647-1798, confirmed on two separate official pages.
- This is one of the few genuinely policyholder-facing fax routes among property and casualty carriers.
- Flood claims can also be reported online, by phone at 877-348-0552, or by email to floodclaims@selective.com.
- Every other Selective line, home, auto, business, and workers compensation, is reported through the MySelective account, the mobile app, or 866-455-9969. No fax exists for those.
Who This Page Is For
A Selective flood policyholder reporting a claim or sending in flood claim paperwork. If your claim is home, auto, business, or workers compensation, Selective does not publish a fax for it, the right routes are listed below. Agents reporting on a customer's behalf use the same flood number.
What is the Selective Insurance fax number for a flood claim?
Selective Insurance accepts flood claim reports by fax at 877-647-1798. It is the only claim fax number Selective publishes, and it is scoped to flood. Selective's flood operation runs separately from the rest of its claims business, with its own phone number, email inbox, and reporting portal.
- Report a flood claim or send flood claim paperwork (Policyholder or agent, Flood (personal and commercial)): fax 877-647-1798. Source: Contact Us.
- Report a home, auto, or business claim (Policyholder, All non-flood lines): No fax published. MySelective account, mobile app, or 866-455-9969. Source: Claims FAQ.
- Workers compensation claim (Employer or injured worker, Workers compensation): No fax published. 704-341-7474 or 800-688-9656. Source: Claim Offices.
Fax number verified 2026-09-17.
Which route should I use?
- Flood claim: fax 877-647-1798, report online through the flood portal, call 877-348-0552 and press 1, or email floodclaims@selective.com.
- Home, auto, or business claim: there is no fax. Use your MySelective account or the app, or call 866-455-9969.
- Not sure who your adjuster is: Selective's Find a Claim tool returns adjuster contact details from the date of loss or policy number.
What to have ready
Selective asks for your policy number and a phone number where you can be reached. Flood claim paperwork usually arrives as photos of the damage alongside forms, and if you are working from your phone, faxing from your phone is the realistic option.
Dealing with more than one insurer on the same incident is common. Our directory also covers Sentry Insurance's fax numbers, how to fax State Farm, the Progressive fax page, Allstate's claims fax, and sending a fax to USAA, each with its own destination and audience notes.
FAQs
Can I use the flood fax number for a homeowners water damage claim?
No. Flood and homeowners are separate policies handled by separate Selective teams. A homeowners claim, including water damage that is not flood, goes through the MySelective account or 866-455-9969. Flooding from rising external water is what the flood line covers.
Where do I send a flood claim by mail instead of by fax?
Selective Insurance Company of America, CN101, 40 Wantage Avenue, Branchville, NJ 07890. That is the flood operations address, separate from the claims service center in Richmond, Virginia that handles everything else.
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