How to Receive Fax Online
Receive faxes on your computer or phone with a dedicated Fax.Plus number.
- Create an account and choose a paid plan.
- Select an available fax number, then complete payment and any required verification.
- Share your active number to start receiving faxes.
How to Receive a Fax with a Computer or Phone
Once your paid plan and fax number are active, follow these steps to find and download incoming faxes.
Share your fax number
Give the sender your Fax.Plus number, including its country and area code. They can send their document to that number using a fax machine or an online fax service.
Find your incoming fax
Sign in to Fax.Plus on your computer or phone. Go to Faxes and select Inbox to find the document sent to your fax number.
Download your received fax
On the web app, go to Faxes > Inbox. Select More (⋮) next to the received fax, then Download to save a copy to your computer.
Receive faxes in your email
You can enable email notifications with the received fax attached, according to your account settings. Notifications without attachments are also available. Accounts with Advanced Security Controls have additional requirements for email attachments.
Keep your existing fax number
Check whether your existing fax number can be ported to Fax.Plus before subscribing. Keep your current fax service active until the transfer is confirmed complete.
Why receive faxes with Fax.Plus?
Use Fax.Plus to receive documents without a fax machine, keep your number where eligible, and access incoming faxes from your devices.
Always-on reception
Access across devices
Encrypted fax storage
Keep your number
Frequently asked questions
Can I receive a fax for free?
No. Receiving faxes with Fax.Plus requires an active paid plan, a dedicated fax number and enough remaining pages for the incoming document. Creating a free account alone does not enable incoming faxes. Check the plan allowance and number options before subscribing.
Is Fax.Plus secure?
Stored fax documents are encrypted using 256-bit AES, with a unique encryption key for each user. Fax.Plus supports HIPAA-compliant faxing on Enterprise with Advanced Security Controls and a signed BAA.
Will I receive my fax if I don’t have an internet connection?
Yes. Fax.Plus can receive incoming faxes while your device is offline, provided your paid plan is active and enough pages remain. You need an internet connection to access the received document in your Fax.Plus Inbox or email.
How long does it take to receive a fax?
The time depends on the number of pages, the document’s content and the transmission speed. Wait for the sender’s transmission to finish before checking for the complete fax. Receiving is not guaranteed to be instantaneous.
Why can’t I find an expected incoming fax?
Confirm that the sender used your current fax number, including the country and area code. Check that your paid plan is active and enough pages remain, then look in Faxes > Inbox. If you expected an email notification, also check your notification settings and spam folder.
Explore more ways to receive faxes
Set up email delivery, use your preferred device, or compare fax number options for incoming documents.
Receive by email
Use your devices
Get a fax number
Start receiving faxes online.
Choose a paid plan and a dedicated fax number to receive incoming documents on your computer or phone, without a fax machine.
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