- Filled out and signed LOA form:
This country-specific form will be provided to you by our porting team once we receive your request.
- The last invoice of your current fax number:
This invoice is needed in order to authorize ownership of your current fax number. Please include a summary copy containing your name as well as your current fax number.
- Pre-porting process:
You will be allocated a temporary fax number, and may also be obligated to upgrade to another plan which will depend on the country you wish to port your number from. For example, to port a fax number from the United States, you will need to upgrade your plan to Premium or higher (Business or Enterprise).
- Initiating porting process:
When we receive the required documents as mentioned above, and are notified of your plan upgrade, we will initiate the porting process to move your number into our service. You will receive notifications of the process accordingly.
Once the porting is done, the ported fax number (your previously owned fax number) will be assigned to your FAX.PLUS account, and the temporary number previously given to you will be removed.
If you wish to keep your temporary assigned number as well as your ported number in one account, simply upgrade your plan to Business or Enterprise.