Sending the exact same fax to multiple recipients in one transmission, using Fax.Plus's saved Contacts and Groups.
- Fax broadcasting means sending the exact same document to multiple distinct fax numbers in a single transmission, rather than sending it one recipient at a time.
- Fax.Plus supports sending to up to 500 recipients in one fax, entered as individual numbers, saved contacts, or a saved Contact Group.
- Broadcasting is available to every Fax.Plus user; sharing a Contact Group across a whole team is a separate, plan-dependent feature.
- Enough credit and pages need to be available for every recipient before sending, or the fax gets stuck in the outbox.
What Is Fax Broadcasting?
Broadcasting means sending the exact same fax document to multiple distinct recipients at once, in a single transmission, rather than repeating the send one number at a time. It's the fax equivalent of a mass email: one document, one send action, many destinations.
How Broadcasting Works on Fax.Plus
Fax.Plus supports broadcasting to up to 500 recipients in a single fax, entered as individual fax numbers, selected from saved Contacts and Groups, or a mix of both. Before sending to a large group, it's worth confirming enough credit and page allowance are available for every recipient, since an insufficient balance leaves the fax stuck in the outbox rather than partially sending.
Broadcasting and Team Accounts
A saved Contact Group used for broadcasting can be shared across a whole team on Business and Enterprise plans, managed by whoever administers routing for the account, so the same recipient list stays available to everyone who needs to send to it. Behind the scenes, each recipient still completes its own handshake negotiation individually, since a broadcast is really several simultaneous one-to-one transmissions rather than one shared connection, which is also why a communication error on one leg doesn't stop the fax from reaching everyone else.
A Common Case: A Mental Health Provider Notifying Multiple Referral Partners
A large mental health care provider in Ohio regularly needs to send the same intake update to a dozen referral partners at once. Sending the fax to a saved Contact Group covering all of them means every partner receives the exact same document in one transmission, instead of the sender re-entering each fax number individually.
FAQs
How many recipients can one fax be sent to at once?
Fax.Plus supports sending a single fax to up to 500 recipients at once, entered as individual numbers, saved contacts, or a Contact Group.
Does one recipient's failed fax stop the rest of a broadcast from sending?
No. Each recipient in a broadcast completes its own handshake and transmission individually, so one recipient's failure does not affect whether the fax reaches everyone else.
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