Unum: Fax Number for Claims

What is Unum's fax number for claims?

Unum's contact page lists 800-447-2498 for claims information. Follow the current claim form when it specifies another destination: Individual Disability form 187927-3 directs its completed sections to 1-866-562-4794.

Where to fax

• Claims information: 800-447-2498, as listed on Unum's contact page. Use the current claim form's destination when different.
• Individual Disability, form 187927-3: fax 1-866-562-4794. Source: Unum's official form.

^{Fax number verified September 17, 2026.}

Which route should I use?

1. Identify the coverage and use its current Unum claim form.
2. Follow that form's fax instructions, including instructions for each person completing a section.
3. Unum's contact page asks users of its listed claims-information route to allow 14 days for processing. Do not apply that timing to every claim route.

Documents to include

Include your policy number and a description of the claim, Unum's contact page has the current requirements for what to submit alongside the fax.

Several other health and life insurers follow a similar pattern. Our directory also covers Aetna's fax numbers, how to fax MetLife, the Aflac fax page, Cigna's claims fax, sending a fax to Delta Dental, and Voya's fax number, each with its own destination and audience notes.