Unum: Fax Number for Claims

What is Unum's fax number for claims?

Unum's own contact page lists one general claims fax, 800-447-2498, described simply as "Fax claims information," undifferentiated by claim type. Unum's page notes a 14-day processing window for information sent this way. Older, claim-type-specific fax numbers appear in some third-party-hosted PDF claim forms, but couldn't be confirmed against a current unum.com page during this research, so they aren't included here.

Where to fax

• Claims information (any type) (Policyholder or beneficiary): fax 800-447-2498. Source: Unum Contact Us.

Fax number verified 2026-09-17.

Which route should I use?

1. Use this number for any claim type, Unum doesn't split its published fax route by disability, life, or other coverage.
2. Expect roughly a 14-day processing window, per Unum's own contact page.
3. Don't use an older claim-specific number found on a third-party site, only this general number is confirmed current on unum.com.

Documents to include

Include your policy number and a description of the claim, Unum's contact page has the current requirements for what to submit alongside the fax.

Several other health and life insurers follow a similar pattern. Our directory also covers Aetna's fax numbers, how to fax MetLife, the Aflac fax page, Cigna's claims fax, sending a fax to Delta Dental, and Voya's fax number, each with its own destination and audience notes.