U.S. Bank Mortgage: Fax Number for Assistance Applications

U.S. Bank's confirmed mortgage fax is scoped to hardship and mortgage assistance applications, not payoff requests or insurance claims.

Sarah Mitchell

Published on

September 18, 2026

Last updated on

October 6, 2026

U.S. Bank's confirmed fax, 877-903-6972, is printed directly on its official Mortgage Assistance Application PDF.
Payoff quotes offer fax as a delivery option, but only if you supply your own receiving number, there's no inbound fax to send a payoff request to.
Insurance claims are handled by phone, not fax, per U.S. Bank's own knowledge base.

Who This Page Is For

U.S. Bank mortgage customers submitting a hardship or mortgage assistance application. Payoff and insurance questions route elsewhere, see below.

What is U.S. Bank's fax number for mortgage assistance?

U.S. Bank confirms a fax, 877-903-6972, printed directly inside its own official Mortgage Assistance Application PDF, scoped to hardship documentation.

Where to fax

Mortgage assistance or hardship application (borrower): fax 877-903-6972. Source: U.S. Bank's own official Mortgage Assistance Application PDF.
Payoff quote (borrower): fax is offered only as a delivery option, you supply your own receiving fax number, there's no inbound fax for requesting one. Source: U.S. Bank.
Insurance claim (borrower): not by fax, phone only. Source: U.S. Bank's own knowledge base.

^{Fax number verified September 17, 2026.}

Which route should I use?

Applying for mortgage assistance or a hardship program: fax 877-903-6972.
Requesting a payoff quote: call U.S. Bank or use your online account, don't look for an inbound fax.
Handling an insurance claim: call, faxing isn't a supported route for this specific purpose.

Several other mortgage servicers in our directory follow a similar pattern. Our directory also covers Onity Mortgage's fax numbers, how to fax Chase Mortgage, the Navy Federal Mortgage fax page, Wells Fargo Mortgage's fax number, sending a fax to Carrington Mortgage, and Guild Mortgage's fax number, each with its own scope and confirmed sources.

Applying for U.S. Bank mortgage assistance? Fax.Plus's Free plan includes 10 pages, then $0.20/page, no monthly commitment.

FAQs

Can I fax a U.S. Bank mortgage payoff request?

U.S. Bank offers fax as a delivery option for a payoff quote, but only if you provide your own receiving fax number; there's no inbound fax to send a payoff request to.

Does U.S. Bank accept insurance claim checks by fax?

No, insurance claims are handled by phone per U.S. Bank's own knowledge base; the confirmed fax is for mortgage assistance and hardship documentation only.

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