U.S. Bank's confirmed mortgage fax is scoped to hardship and mortgage assistance applications, not payoff requests or insurance claims.
- U.S. Bank's confirmed fax, 877-903-6972, is printed directly on its official Mortgage Assistance Application PDF.
- Payoff quotes offer fax as a delivery option, but only if you supply your own receiving number, there's no inbound fax to send a payoff request to.
- Insurance claims are handled by phone, not fax, per U.S. Bank's own knowledge base.
Who This Page Is For
U.S. Bank mortgage customers submitting a hardship or mortgage assistance application. Payoff and insurance questions route elsewhere, see below.
What is U.S. Bank's fax number for mortgage assistance?
U.S. Bank confirms a fax, 877-903-6972, printed directly inside its own official Mortgage Assistance Application PDF, scoped to hardship documentation.
Where to fax
- Mortgage assistance or hardship application (borrower): fax 877-903-6972. Source: U.S. Bank's own official Mortgage Assistance Application PDF.
- Payoff quote (borrower): fax is offered only as a delivery option, you supply your own receiving fax number, there's no inbound fax for requesting one. Source: U.S. Bank.
- Insurance claim (borrower): not by fax, phone only. Source: U.S. Bank's own knowledge base.
Fax number verified 2026-09-17.
Which route should I use?
- Applying for mortgage assistance or a hardship program: fax 877-903-6972.
- Requesting a payoff quote: call U.S. Bank or use your online account, don't look for an inbound fax.
- Handling an insurance claim: call, faxing isn't a supported route for this specific purpose.
Several other mortgage servicers in our directory follow a similar pattern. Our directory also covers Onity Mortgage's fax numbers, how to fax Chase Mortgage, the Navy Federal Mortgage fax page, Wells Fargo Mortgage's fax number, sending a fax to Carrington Mortgage, and Guild Mortgage's fax number, each with its own scope and confirmed sources.
FAQs
Can I fax a U.S. Bank mortgage payoff request?
U.S. Bank offers fax as a delivery option for a payoff quote, but only if you provide your own receiving fax number; there's no inbound fax to send a payoff request to.
Does U.S. Bank accept insurance claim checks by fax?
No, insurance claims are handled by phone per U.S. Bank's own knowledge base; the confirmed fax is for mortgage assistance and hardship documentation only.
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