Carrington Mortgage Services' one confirmed fax handles payoff requests only, on its own official domain.
- Carrington's confirmed payoff fax, 866-624-6154, is on its own official domain (carringtonms.com redirects there).
- No fax is confirmed for hardship or loss mitigation submissions.
- Carrington Mortgage Services is the loan servicing arm, distinct from Carrington's real estate business.
Who This Page Is For
Carrington Mortgage Services borrowers or closing agents requesting a loan payoff. Hardship or loss mitigation applications aren't confirmed for fax, use Carrington's own site to find the right channel.
What is Carrington Mortgage's fax number for a payoff request?
Carrington Mortgage Services confirms a single fax, 866-624-6154, scoped to payoff requests, on its own official domain.
Where to fax
- Payoff request (borrower or closing agent): fax 866-624-6154. Source: Carrington Mortgage Services' own official payoff-requests page.
Fax number verified 2026-09-17.
Which route should I use?
- Use this fax specifically for a loan payoff quote, ahead of a sale or refinance.
- For hardship or loss mitigation, check Carrington's own site for the current submission process, this fax isn't confirmed for that purpose.
- Confirm you're dealing with Carrington Mortgage Services, the loan servicer, not a separate Carrington real estate entity.
Several other mortgage servicers in our directory follow a similar pattern. Our directory also covers Guild Mortgage's fax number, how to fax RoundPoint, the Shellpoint fax page, Truist Mortgage's fax number, sending a fax to Rocket Mortgage, and Newrez's fax number, each with its own scope and confirmed sources.
FAQs
Can I fax a hardship or loss mitigation application to Carrington?
Carrington's confirmed fax is scoped to payoff requests only; no official fax route is confirmed for hardship or loss mitigation submissions.
Is Carrington Mortgage Services the same as Carrington Real Estate?
No, Carrington Mortgage Services is the loan servicing arm; the fax number here applies only to mortgage servicing, not real estate transactions.
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