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Read Received Faxes with AI

Read Received Faxes with AI

Read Received Faxes with AI

Ask Claude or ChatGPT to find a fax in your Fax.Plus inbox and read it. Follow a read-only lookup with the Fax.Plus MCP connector and copy-ready prompts.

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Published on
October 9, 2026
Last updated on
October 9, 2026
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  • Find faxes in your Fax.Plus inbox from Claude or ChatGPT.
  • Have the assistant read a fax and pull out the details you need.
  • The lookup and the reading are read-only: nothing is changed or deleted.
  • Works with Claude, ChatGPT and other AI assistants that support remote MCP with OAuth sign-in.

Find a fax in your Fax.Plus inbox and have Claude or ChatGPT read it, using the Fax.Plus MCP connector. Ask for your newest faxes, open one, and get the key details pulled out for you.

Before you start

  • Use an active Fax.Plus Basic plan or higher and an existing authorized Fax.Plus MCP connection.
  • Use a compatible client with remote MCP support. These steps use Claude web; interface labels may differ in ChatGPT and other clients.
  • MCP is unavailable for accounts with Advanced Security Controls, including HIPAA and PHIPA configurations.
  • Confirm that the connection uses the intended Fax.Plus account. The inbox you see depends on that account's access.

For connection help, see the Fax.Plus MCP setup hub and the client connection guide.

How to find and read a received fax

  1. Open a new chat. Use your connected assistant with Fax.Plus available.
  2. Ask for your latest faxes. Enter “Show my 5 newest received faxes.”
  3. Review the lookup. If your client asks for approval, check that it is a fax lookup. Claude may label this “List faxes”; the tool catalog calls it list-faxes.
  4. Pick one fax. Ask the assistant to open the one you want, for example “Read the newest one and tell me what it is.”
  5. Check the answer. The assistant reads the fax page and summarizes it. Ask follow-up questions about anything on the page.

The lookup and the reading are read-only. They do not change, move or delete the fax.

Example prompts

Copy a prompt into your connected assistant. Each one works on the faxes already in your inbox.

See what arrived

Show my 5 newest received faxes with date, number of pages and status. Leave out sender numbers.

Copy prompt

Read one fax

Read my newest received fax and tell me what kind of document it is and what it asks me to do.

Copy prompt

Pull out the details

Read my newest received fax and list the date, any reference number, any amount and any deadline. Say so if something is not on the page.

Copy prompt

Check a document arrived

I expect a signed lease, an ID copy and a bank letter. Look at my recent received faxes and tell me which of these have arrived and which are still missing.

Copy prompt

Understand the result

A successful lookup returns your received faxes with details such as date, page count and read status. Opening one gives the assistant the fax itself, and it reads the page in front of it, including scanned documents and sideways pages.

If the lookup succeeds with no entries, your inbox has no faxes matching the request. If the tool is unavailable or reports a failure, the lookup did not succeed; that does not mean the inbox is empty. Check the connection and the account, then try again.

Keep sender numbers and document contents out of shared screenshots and summaries.

Related setup and next steps

Explore the MCP setup hub and the official Faxes tool catalog. Next: check whether a fax was delivered, and keep your fax inbox tidy.

FAQs

Can Claude or ChatGPT read a scanned fax?

Yes. Ask the assistant to read the fax and it reads the page itself, including scanned documents and pages that arrived sideways. Ask for the details you need, such as the date, a reference number or a deadline.

Does reading a received fax change or delete it?

No. Finding and reading a fax are read-only. The fax stays in your Fax.Plus inbox exactly as it was.

Why do I see no Fax.Plus tools after signing in?

The authorization may not have finished. Return to your assistant, complete the Fax.Plus sign-in and refresh the connection. In Claude, reopen the connector under Settings → Connectors. In ChatGPT, select Refresh. Tools set to Blocked in the permissions also cannot be used. If the problem continues, contact Alohi Support with the client name and the error. Do not include passwords or tokens.

Why does Claude not use Fax.Plus in my conversation?

Connecting the connector and using it in a chat are separate steps. Open the conversation, select + → Connectors and make sure FaxPlus is enabled. Also check the connector's tool permissions: tools set to Blocked cannot run, and tools set to Needs approval wait for your confirmation. If FaxPlus is missing from the list, go back to Settings → Connectors and confirm that it shows as connected.

Why does ChatGPT not use Fax.Plus in my conversation?

Select FaxPlus from the available apps or tools in the chat, or type @ and choose it. If it is not listed, open the app, sign in again and select Refresh. Available options depend on your ChatGPT plan and workspace settings.

Can I connect a HIPAA or PHIPA Fax.Plus account?

No. Fax.Plus MCP is unavailable for accounts with Advanced Security Controls enabled, including HIPAA and PHIPA configurations. Keep the security controls required by your organization in place and contact Alohi to discuss a suitable integration.

Do I need Fax.Plus Enterprise to use MCP?

No. OAuth connections are available on paid Fax.Plus plans starting with Basic. Enterprise is required for Personal Access Tokens. Your AI assistant has its own access requirements. See plan availability.

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