RoundPoint: Fax Numbers for Payoff and Assistance

What are RoundPoint's fax numbers?

RoundPoint Mortgage Servicing confirms 2 fax numbers on its own official pages: payoff requests and mortgage assistance.

Where to fax

• Payoff request (borrower or closing agent): fax 702.940.5745. Source: RoundPoint's own official Payoff Request Form.
• Mortgage assistance / payment help application (borrower): fax 877-343-2448. Source: RoundPoint's own Payment Help page.

^{Fax numbers verified September 17, 2026.}

Which route should I use?

1. Requesting a loan payoff: use the payoff fax on RoundPoint's own form.
2. Applying for mortgage assistance or payment help: use the separate assistance fax.
3. CrossCountry Mortgage completed its acquisition of Two Harbors and its wholly owned subsidiary RoundPoint on August 25, 2026. Check the current instructions on RoundPoint's official form or page before faxing; the acquisition alone does not establish a change to fax numbers.

Several other mortgage servicers in our directory follow a similar pattern. Our directory also covers Shellpoint's fax number, how to fax Truist Mortgage, the Rocket Mortgage fax page, Newrez's fax number, sending a fax to Pennymac, and LoanCare's fax numbers, each with its own scope and confirmed sources.