Truist Mortgage: Fax Number for Assistance Documents

What is Truist's fax number for mortgage assistance?

Truist confirms a fax, 877-589-0758, on its own official mortgage assistance page, scoped to documents that don't need to be signed in ink and mailed.

Where to fax

• Mortgage assistance documents (no ink signature needed) (borrower): fax 877-589-0758. Source: Truist's own official mortgage assistance page.
• Notice of Error, Qualified Written Request, or Request for Information (borrower): not by fax, mail to Truist Bank, Attn: NOE, QWR, RFI, PO Box 3307, Greenville, SC 29602. Source: Truist.

^{Fax number verified September 17, 2026.}

Which route should I use?

1. If your assistance document doesn't need an ink signature, fax it to 877-589-0758.
2. If it does need a wet signature, mail it instead.
3. For a formal dispute (NOE, QWR, or RFI), always use the Greenville, SC mailing address, not fax.

Several other mortgage servicers in our directory follow a similar pattern. Our directory also covers Rocket Mortgage's fax number, how to fax Newrez, the Pennymac fax page, LoanCare's fax numbers, sending a fax to PNC Mortgage, and U.S. Bank Mortgage's fax number, each with its own scope and confirmed sources.