Rocket Mortgage: Fax Number for Written Disputes

What is Rocket Mortgage's fax number for written disputes?

Rocket Mortgage confirms a fax, 972-315-8637, scoped specifically to Qualified Written Requests (QWR), Notices of Error (NOE), and Information Requests, the formal correspondence categories defined under mortgage servicing regulation. This is not a general customer service fax.

Where to fax

• Qualified Written Request, Notice of Error, or Information Request (borrower or authorized representative): fax 972-315-8637. Source: Rocket Mortgage's own servicing correspondence page.

Fax number verified 2026-09-17.

Which route should I use?

1. Use this fax only for a formal written dispute, correction request, or information request, the categories with real regulatory weight.
2. For payments, payoff quotes, or general servicing questions, use Rocket's online account or call customer service instead.
3. State clearly in your cover letter which of the three categories your fax falls under, that's what determines the review timeline.

Several other mortgage servicers in our directory follow a similar pattern. Our directory also covers Newrez's fax number, how to fax Pennymac, the LoanCare fax page, PNC Mortgage's fax numbers, sending a fax to U.S. Bank Mortgage, and Onity Mortgage's fax number, each with its own scope and confirmed sources.