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Shellpoint Mortgage Servicing

Shellpoint Mortgage Servicing: Fax Number for Correspondence

Shellpoint Mortgage Servicing

Shellpoint's confirmed general fax handles servicing correspondence, distinct from the unrelated Onity/PHH family.

Published on
September 18, 2026
Last updated on
October 6, 2026

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  • Shellpoint's confirmed general servicing fax, 866-467-1137, is unscoped and covers general correspondence.
  • Shellpoint (Newrez/Rithm Capital family) is genuinely unrelated to Onity Mortgage (formerly PHH, Ocwen family), despite both being mortgage servicers.
  • Formal disputes (Notice of Error, Request for Information) are mail-only, not confirmed for this fax.

Who This Page Is For

Shellpoint Mortgage Servicing borrowers with general servicing correspondence. Formal disputes go by mail instead, see below.

What is Shellpoint's fax number?

Shellpoint Mortgage Servicing confirms a general fax, 866-467-1137, on its own official domain, unscoped to any single document type.

Where to fax

  • General servicing correspondence (borrower): fax 866-467-1137. Source: Shellpoint's own official contact page.
  • Notice of Error or Request for Information (borrower): not by fax, mail-only. Source: Shellpoint's own official contact page.

Fax number verified September 17, 2026.

Which route should I use?

  1. Use the general fax for standard servicing correspondence and document submission.
  2. For a formal Notice of Error or Request for Information, use mail instead, this fax isn't confirmed to accept those.
  3. Don't confuse Shellpoint with Onity Mortgage (formerly PHH), they're genuinely separate companies from different ownership families, despite both servicing mortgages.

Several other mortgage servicers in our directory follow a similar pattern. Our directory also covers Truist Mortgage's fax number, how to fax Rocket Mortgage, the Newrez fax page, Pennymac's fax numbers, sending a fax to LoanCare, and PNC Mortgage's fax numbers, each with its own scope and confirmed sources.

Sending Shellpoint servicing correspondence? Fax.Plus's Free plan includes 10 pages, then $0.20/page, no monthly commitment.

FAQs

Is Shellpoint the same company as Onity Mortgage (formerly PHH)?

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No, they're unrelated: Shellpoint is part of the Newrez/Rithm Capital family, while Onity is a separate, formerly Ocwen-affiliated company.

Can I fax a Shellpoint Notice of Error or Request for Information?

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No, those go by mail only; Shellpoint's confirmed fax is for general servicing correspondence, not formal disputes.

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