Memorial Hermann: How to Send Medical Records Requests

Is there a fax number for Memorial Hermann medical records?

Memorial Hermann operates one centralized Release of Information Department for all its Houston-area hospitals, confirmed on its own official page. That page, and the current live patient records-request form, do not publish an inbound fax number for submitting a records request, only phone and mail. Imaging records (films and CDs) have their own separate, confirmed fax.

Where to send your request

• General medical records request (patient or provider): no fax published, use phone (713) 867-4335 or mail to 7737 Southwest Freeway C94, Houston, TX 77074. Source: Memorial Hermann's own release of medical records page.
• Imaging records (films/CDs) (patient or provider): fax (713) 778-2577. Source: Memorial Hermann's own imaging records request page.

^{Verified September 17, 2026.}

Which route should I use?

1. For general medical records, call (713) 867-4335 or mail your request, no fax is currently published for this purpose.
2. Use the imaging fax only if you're specifically requesting films or CDs from an imaging study.
3. Don't send general records requests to the imaging fax, they're handled by different departments.

Several other hospital systems in our directory follow a similar pattern. Our directory also covers Tampa General Hospital's fax numbers, how to fax Trinity Health, the AdventHealth fax page, Kaiser Permanente's medical records fax, sending a fax to Providence, Baylor Scott & White Health's fax number, and where to fax Johns Hopkins Medicine, each with its own facility notes and confirmed sources.