Erie Insurance: Fax Numbers for Life Claims and Forms

ERIE's only published document faxes are on the life insurance side, for claims and policy change forms. Auto, home, and business claims have no fax route at all.

Sarah Mitchell

Published on

September 17, 2026

Last updated on

September 22, 2026

Life insurance claims go to (814) 461-1238, with a matching phone line staffed Monday to Friday, 8 a.m. to 4:30 p.m.
Policy change forms for Erie Family Life go to a different number, (866) 567-1219.
The Home Office in Erie, Pennsylvania has a general fax, (814) 870-3126, for correspondence rather than claims.
Auto, home, and business claims have no published fax. ERIE routes those through a local agent, the 24/7 claims line, or the online account.

Who This Page Is For

Mostly beneficiaries and policyholders dealing with an ERIE life insurance policy, since that is where ERIE's real document faxes live. If you are sending anything on an auto, home, or business claim, ERIE has no fax for you, the routes below say what to use instead.

What is the Erie Insurance fax number?

Erie Insurance publishes two document fax numbers, and both sit on the life insurance side. Life insurance claims go to (814) 461-1238, alongside the claims phone line (800) 458-0811, option 2, staffed Monday through Friday, 8 a.m. to 4:30 p.m. Policy change forms for Erie Family Life go to a separate number, (866) 567-1219. ERIE's Home Office also lists a general fax, (814) 870-3126, or (800) 533-5144 toll-free.

Life insurance claim documents (Beneficiary or claimant, Erie Family Life): fax (814) 461-1238. Source: Contact Us.
Policy change form (Policyholder, Erie Family Life): fax (866) 567-1219. Source: Contact Us.
General correspondence (Anyone, All): fax (814) 870-3126 or (800) 533-5144. Source: Home Office.
Auto, home, or business claim documents (Policyholder or claimant, Property and casualty): Not published. Use your local agent, (800) 367-3743, or your online account. Source: Claims Support.

Fax numbers verified 2026-09-17.

Which route should I use?

Filing or supporting a claim on a life insurance policy or annuity: (814) 461-1238.
Changing something on a life policy, such as a beneficiary or address: (866) 567-1219. Sending a policy change to the claims fax puts it in the wrong queue.
Anything on an auto, home, renters, or business policy: there is no fax. ERIE's property and casualty claims run through your local agent, the 24/7 claims line, or your online account.

Before you send a life claim

ERIE lists office hours of Monday to Friday, 8 a.m. to 4:30 p.m. for life insurance claims. A fax sent outside those hours will sit until the department opens. Put the policy number and the insured's full name on the cover page, and keep your transmission confirmation. Claim packets tend to run several pages once a claim form, a certified copy, and identification are attached, so send the set as one transmission.

Dealing with more than one insurer on the same incident is common. Our directory also covers Nationwide's fax numbers, how to fax The Hartford, the American Family fax page, CNA's claims fax, and sending a fax to Chubb, each with its own destination and audience notes.

Filing an Erie life claim fax? Fax.Plus's Free plan includes 10 pages, then $0.20/page, no monthly commitment.

FAQs

Is (814) 451-5209 the Erie Insurance claims fax number?

No. That is the fax for ERIE's Erie, Pennsylvania branch office, listed in the office locator. Some third-party sites present it as a claims fax. It is an office number, and ERIE does not publish a fax route for property and casualty claims at all.

Do ERIE's local offices have their own fax numbers?

Yes. ERIE's office locations directory lists individual branch and claims offices with their own fax numbers, for example the Murrysville Claims Office at (724) 325-7715. Those are office lines and are not interchangeable with the Home Office or the life claims fax.

Can I email documents to ERIE instead of faxing?

For some things. ERIE provides email contact forms for Customer Care and for Erie Family Life, and a fraud reporting email address. It does not publish a general claims document email, so a fax or the online account remains the route for documents.

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