Check my plan
What Fax.Plus plan am I on, and am I an owner or admin on the account?
Ask Claude or ChatGPT which Fax.Plus plan you are on and what your connection can do. Follow a read-only check with the Fax.Plus MCP connector and copy-ready prompts.
Share
- Check your Fax.Plus plan and account from Claude or ChatGPT.
- See what your connection is allowed to do.
- The checks are read-only: nothing about your plan or account changes.
- Works with Claude, ChatGPT and other AI assistants that support remote MCP with OAuth sign-in.
Check which Fax.Plus plan you are on, what your account looks like and what your connection is allowed to do, from Claude or ChatGPT using the Fax.Plus MCP connector. A good first check when something does not behave as expected.
Before you start
- Use an active Fax.Plus Basic plan or higher and an existing authorized Fax.Plus MCP connection.
- Use a compatible client with remote MCP support. These steps use Claude web; interface labels may differ in ChatGPT and other clients.
- MCP is unavailable for accounts with Advanced Security Controls, including HIPAA and PHIPA configurations.
- The answers describe the account you signed in with.
For connection help, see the Fax.Plus MCP setup hub and the client connection guide.
How to check your account and plan
- Open a new chat. Use your connected assistant with Fax.Plus available.
- Ask about your plan. Enter “What Fax.Plus plan am I on?” The tool catalog calls this
get-plan(get plan type and admin/owner flags). - Ask about your account. Enter “Show my Fax.Plus account details.” The tool catalog calls this
get-user(get account information). - Ask what the connection can do. Enter “What can this Fax.Plus connection do?” The tool catalog calls this
get-token-info(get current token metadata and scopes).
All three checks are read-only. They do not change your plan, your account or your connection.
Example prompts
Copy a prompt into your connected assistant.
Copy prompt
See my account
Show my Fax.Plus account details. Leave out my email address, phone number and any IDs.
Check what the connection can do
What can this Fax.Plus connection do? List what it is allowed to read and change.
Quick health check
Check my Fax.Plus account and plan in one short summary. If anything fails, tell me which check failed.
Understand the result
The plan check tells you the plan type and whether you are an owner or admin on the account. The account check returns your account information. The connection check lists what the connection is allowed to read and change; with the standard sign-in this follows your account and plan.
These checks help when a tool is missing or a request is refused: a plan below Basic, or an account with Advanced Security Controls, cannot use the connection. If a check fails, it did not run; that does not tell you what plan the account has.
Keep account details out of shared screenshots and summaries.
Related setup and next steps
Explore the MCP setup hub and the official Accounts tool catalog. Next: find your fax numbers.
FAQs
Can my assistant change my Fax.Plus plan or account?
No. The plan, account and connection checks are read-only. Buying a number, adding a teammate and setting up a webhook are not available through the MCP connection.
How do I know what my Fax.Plus connection is allowed to do?
Ask your assistant what the Fax.Plus connection can do. It checks the connection and tells you what it is allowed to read and change. Your client also shows each tool's permission, such as Needs approval or Blocked.
Why do I see no Fax.Plus tools after signing in?
The authorization may not have finished. Return to your assistant, complete the Fax.Plus sign-in and refresh the connection. In Claude, reopen the connector under Settings → Connectors. In ChatGPT, select Refresh. Tools set to Blocked in the permissions also cannot be used. If the problem continues, contact Alohi Support with the client name and the error. Do not include passwords or tokens.
Why does Claude not use Fax.Plus in my conversation?
Connecting the connector and using it in a chat are separate steps. Open the conversation, select + → Connectors and make sure FaxPlus is enabled. Also check the connector's tool permissions: tools set to Blocked cannot run, and tools set to Needs approval wait for your confirmation. If FaxPlus is missing from the list, go back to Settings → Connectors and confirm that it shows as connected.
Why does ChatGPT not use Fax.Plus in my conversation?
Select FaxPlus from the available apps or tools in the chat, or type @ and choose it. If it is not listed, open the app, sign in again and select Refresh. Available options depend on your ChatGPT plan and workspace settings.
Can I connect a HIPAA or PHIPA Fax.Plus account?
No. Fax.Plus MCP is unavailable for accounts with Advanced Security Controls enabled, including HIPAA and PHIPA configurations. Keep the security controls required by your organization in place and contact Alohi to discuss a suitable integration.
Do I need Fax.Plus Enterprise to use MCP?
No. OAuth connections are available on paid Fax.Plus plans starting with Basic. Enterprise is required for Personal Access Tokens. Your AI assistant has its own access requirements. See plan availability.
Built with support from
Schweizerische Eidgenossenschaft
Confédération Suisse
Confederazione Svizzera
Confederaziun Svizra
Swiss Confederation
Innosuisse - Swiss Innovation Agency
Confédération Suisse
Confederazione Svizzera
Confederaziun Svizra
Swiss Confederation
Innosuisse - Swiss Innovation Agency
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