Banner Health: How to Send a Medical Records Request

Is there a fax number for Banner Health medical records?

Banner Health does not publish one master fax number for standard hospital medical records. Most requests route through vendor MRO Corp's portal or phone, confirmed on Banner's own official pages. Two confirmed fax numbers exist for specific ancillary services, and a fallback fax covers facilities without a known direct contact.

Where to fax, or use the portal

• Core Arizona hospitals, standard medical records (patient or provider): no fax, use the MRO Corp portal or phone instead. Source: Banner Health's own official medical records page.
• Banner Surgery Center (patient or provider): fax 602-865-7795. Source: Banner Health's own official other-medical-records page.
• Banner Physical Therapy (patient or provider): fax 717-884-7142. Source: Banner Health's own official other-medical-records page.
• Page/Payson AZ, and all CA/CO/NE/NV/WY locations without a direct contact (patient or provider): fax 307-233-8133. Source: Banner Health's own official other-medical-records page.

^{Fax numbers verified September 17, 2026.}

Which route should I use?

1. For a standard hospital stay at a core Arizona facility, use the MRO Corp portal or phone rather than searching for a fax.
2. Use the Surgery Center or Physical Therapy fax only if that's specifically the service you're requesting records from.
3. Use the Western Region fallback fax only if your facility isn't listed with its own direct contact.

Several other hospital systems in our directory follow a similar pattern. Our directory also covers Duke Health's fax numbers, how to fax Henry Ford Health, the Intermountain Health fax page, UCLA Health's medical records fax, sending a fax to Cleveland Clinic, Mayo Clinic's fax number, and where to fax Memorial Hermann, each with its own facility notes and confirmed sources.