Is RingCentral HIPAA compliant

A Complete Guide & Alternative

Yes, RingCentral fax is HIPAA compliant—but only if you enable an eligible RingCentral plan and execute RingCentral’s Business Associate Agreement (BAA). Fax.Plus offers a more cost-effective solution for mid-sized and large organizations.

Key Features to Look For in a HIPAA-Compliant Fax Solution

When choosing a fax provider for healthcare information, make sure it meets these essential HIPAA-compliant features:
  • Signed BAA: Formal agreement confirming the provider's responsibility for securing PHI.

  • Access controls & user management: Limits who can see sensitive data.

  • Audit trails & activity logs: Tracks who accessed data and when.

  • End-to-end encryption: Protects PHI during transmission and storage. Encryption is like locking your data in a safe. Only people with the right key can access it.

  • Data-center certifications: Look for SOC 2 and ISO 27001 compliance.

Send faxes and stay HIPAA compliant.
See how Fax.Plus compares to Ringcentral

Fax Focused Compliance

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End-to-end encryption

Signed BAA available/included

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Audit trail & reporting

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Role-based access controls

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HITRUST certification

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SOC 2 certification

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PHI data-residency options

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Pricing

$79.99 For the entire organization

$22.99 Per user

Switch to Fax.Plus

Fax.Plus: The RingCentral HIPAA-Compliant Alternative for medium and large organisations

Fax.Plus offers a dedicated fax solution specifically designed for healthcare:Fax.Plus is built specifically for secure healthcare communication. Key benefits include:

Extremely Secure Solution

HITRUST & SOC 2 Certified

These certifications guarantee strong compliance and security practices.
All Fax Functions In Your Own App

Simple BAA Workflow

Easily request and execute a BAA within the platform.

Secure HIPAA fax

We use strong 256-bit AES encryption for stored documents, with each user having their own unique encryption key.
Dedicated Support

Advanced Audit Reporting

Comprehensive logs and audit trails for compliance.
Keep Your Current Fax Numbers

Dedicated support

Guiding healthcare practices from onboarding to regular compliance checks.
Seamless Integrations

Cost effective pricing

HIPAA Compliant fax from $79.99 for the entire organization.

Migrating from RingCentral to Fax.Plus

Switching fax services doesn't have to disrupt your clinic. Here's a simple migration plan:

1
Create an account on Fax.Plus and purchase an enterprise plan.
2
Fax.Plus provides a straightforward process to port in numbers with minimal downtime.
3
Set up Fax.Plus to become HIPAA compliant:
  • Meet data residency requirements by selecting the appropriate data center location in the compliance tab.

  • Activate advanced security controls to further secure your account.

  • Request and sign a Business Associate Agreement (BAA) to officially mark your account as fully HIPAA compliant.

4
Brief your team, ensuring a seamless transition and continuity of patient care.
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FAQs

Does RingCentral sign a free BAA?
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Yes, RingCentral offers a BAA at no additional cost for eligible plans.
Which RingCentral plans are HIPAA ready?
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Typically, RingCentral's Standard, Premium, and Ultimate plans support HIPAA compliance, but always confirm before subscribing.
Can I send HIPAA-compliant faxes through RingCentral?
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Yes, if you follow their HIPAA guidelines and have executed a BAA.

Discover Fax.Plus,
HIPAA compliant fax solution.

Want to see how our cutting-edge faxing solution can help your healthcare organisation?
Schedule a demo and one of our representatives will contact you for a customized demonstration.