MassHealth confirms fax as one of four official channels for its standard health and dental coverage application.
- MassHealth's confirmed fax, (857) 323-8300, is one of four official application channels: online, mail, fax, or phone.
- It's for the standard Massachusetts Application for Health and Dental Coverage and Help Paying Costs.
- A separate fax, 617-210-5820, handles Board of Hearings appeals, don't send an appeal to the application fax.
Who This Page Is For
Massachusetts residents submitting the standard MassHealth application. Appeals go to a different office and fax, see below.
What is MassHealth's fax number?
MassHealth confirms fax as one of four official submission channels for its standard application, directly on its own current application page.
Where to fax
- Massachusetts Application for Health and Dental Coverage and Help Paying Costs (applicant): fax (857) 323-8300. Source: MassHealth's own official application page.
- Board of Hearings appeal (applicant or member appealing a decision): fax 617-210-5820. Source: an official MassHealth appeal-decision document.
Fax numbers verified 2026-09-17.
Which route should I use?
- Applying for MassHealth coverage for the first time: fax (857) 323-8300.
- Appealing a MassHealth decision: use the separate Board of Hearings fax, 617-210-5820, not the application number.
- Online through your MA Login account is MassHealth's fastest channel, but fax remains a fully documented, current option if you prefer paper.
Several other government and public benefits pages in our directory follow a similar pattern. Our directory also covers CHAMPVA's fax number and how to fax TRICARE, each with its own scope and confirmed sources.
FAQs
Can I fax a MassHealth renewal form to the application fax number?
MassHealth's own page lists this fax specifically for the initial application. For an existing case's renewal or a change report, check your renewal packet or MassHealth's online account for the correct channel, since not all case actions share the same fax.
Is there a separate MassHealth fax for appeals?
Yes, the Board of Hearings uses a different fax, 617-210-5820, confirmed on an official appeal-decision document. Don't send an appeal to the general application fax, it's a separate office.
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