Transamerica: Fax Number for Policy Servicing and Claims

What is Transamerica's fax number for claims?

Transamerica's Customer Service Center confirms a general fax of 972-881-4527, listed on its own insuranceservicenow.transamerica.com contact page with instructions to include the insured's name and policy or certificate number. This is the standing fax for policy servicing broadly, including claims, rather than a claims-only line. Transamerica operates through several underwriting entities (including Transamerica Life Insurance Company and Transamerica Financial Life Insurance Company), so the policy number is what actually routes your fax correctly.

Where to fax

• General policy servicing, including claims (Policyholder or beneficiary): fax 972-881-4527. Source: Transamerica Customer Service Center.

Fax number(s) verified 2026-09-17.

Which route should I use?

1. Always include the insured's full name and the exact policy or certificate number on the cover page, Transamerica underwrites through several entities.
2. Use this number for both claims and general servicing requests, it isn't split by purpose.
3. Don't rely on other Transamerica fax numbers found through a general search, several couldn't be confirmed on an official page during this research.

Documents to include

Include the policy or certificate number on every page, along with a brief description of what you're requesting or submitting.

Several other health and life insurers follow a similar pattern. Our directory also covers UMR's fax numbers, how to fax UnitedHealthcare, the Unum fax page, Aetna's claims fax, sending a fax to MetLife, and Aflac's fax number, each with its own destination and audience notes.