
eviCore has no single general fax number for new requests, its Provider's Hub portal is the default. Fax survives via plan-specific forms.
Who This Page Is For
Providers whose prior authorization has been routed to eviCore (an Evernorth/Cigna company) by a health plan. Expect to be routed by your specific plan, not a single eviCore-wide number.
eviCore's own FAQ and getting-started content routes providers through health-plan-specific instructions on its Provider's Hub and web portal for starting a new request. Fax is mentioned mainly as a channel eviCore uses to send back determination letters, auto-populated from the requestor's own fax number, not as the way to submit a new request. Some fax numbers surfacing in search results trace to PDF resource forms tied to specific health plans or service lines (for example, home health authorization), not a general current eviCore-wide fax line, so this page does not present a single canonical number.
Fax number(s) verified 2026-09-17.
eviCore's Provider's Hub portal and each health plan's own routing instructions are the actual entry point. There was never one universal eviCore fax number to retire, the structure has always been plan-by-plan.
Several other pharmacy prior authorization intermediaries follow a similar pattern. Our directory also covers CVS Caremark's fax number, is fax still accepted at OptumRx, the Prime Therapeutics fax page, and Carelon's prior authorization fax, each with its own fax status and routing notes.
Fax.Plus stores eviCore prior authorization faxes with 256-bit AES encryption at rest, unique key per user.
Not through one general number. eviCore's own guidance routes new requests through its Provider's Hub portal or health-plan-specific instructions; fax appears mainly for returning determination letters or through plan-specific forms.
eviCore processes prior authorization on behalf of many different health plans, each with its own forms and routing, so there's no single company-wide fax line. The portal is the consistent entry point instead.