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PHH Mortgage (Onity Mortgage)

Onity Mortgage (Formerly PHH Mortgage): Fax Numbers

PHH Mortgage (Onity Mortgage)

PHH Mortgage officially became Onity Mortgage on March 23, 2026. Onity publishes 5 task-specific fax numbers, confirmed on its own site.

Published on
September 18, 2026
Last updated on
September 22, 2026
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  • PHH Mortgage officially rebranded to Onity Mortgage on March 23, 2026, and phhmortgage.com now redirects to onitymortgage.com.
  • Onity publishes 5 confirmed task-specific fax numbers: payoff, insurance/flood, delinquent tax bill, HELOC lien release, and ACH changes.
  • Formal disputes (QWR/NOE/RFI) are mail-only, not confirmed for any of the five faxes.

Who This Page Is For

Onity Mortgage (formerly PHH Mortgage) customers with a specific servicing task: payoff, insurance, a delinquent tax bill, HELOC lien release, or ACH changes. If your paperwork or a search result still says PHH, you're in the right place, it's the same company under a new name.

What are Onity Mortgage's fax numbers?

PHH Mortgage officially became Onity Mortgage on March 23, 2026. Onity confirms 5 task-specific fax numbers directly on its own site, each scoped to a distinct servicing task.

Where to fax

  • Payoff request (borrower or closing agent): fax 856-917-8283. Source: Onity Mortgage's own official contact page.
  • Insurance or flood documentation (borrower): fax 937-525-4210. Source: Onity Mortgage's own official contact page.
  • Delinquent tax bill (borrower): fax 561-682-8880. Source: Onity Mortgage's own official contact page.
  • HELOC lien release (borrower): fax 856-917-2700. Source: Onity Mortgage's own official contact page.
  • ACH/autopay changes (borrower): fax 856-917-8322. Source: Onity Mortgage's own official contact page.

Fax numbers verified 2026-09-17.

Which route should I use?

  1. Match the fax to the exact task, these 5 numbers don't overlap or share purposes.
  2. If your documents still reference PHH Mortgage, that's normal, it's the same company under its current name, Onity Mortgage.
  3. For a formal Qualified Written Request, Notice of Error, or Request for Information, use mail, none of these 5 faxes are confirmed for that purpose.

Several other mortgage servicers in our directory follow a similar pattern. Our directory also covers Chase Mortgage's fax numbers, how to fax Navy Federal Mortgage, the Wells Fargo Mortgage fax page, Carrington Mortgage's fax number, sending a fax to Guild Mortgage, and RoundPoint's fax numbers, each with its own scope and confirmed sources.

Sending Onity (formerly PHH) Mortgage documents? Fax.Plus's Free plan includes 10 pages, then $0.20/page, no monthly commitment.

FAQs

Do I need to use the new Onity Mortgage name when contacting them?

Either name should work, since Onity is the same organization operating under its new name since March 2026, and phhmortgage.com now redirects to onitymortgage.com.

Can I fax a Qualified Written Request to Onity Mortgage?

No, QWR, Notice of Error, and Request for Information submissions are mail-only; none of the five confirmed fax numbers accept them.

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