The delivery report a completed fax generates, showing when it sent, how many pages, and a way to verify the report itself is genuine.
- Confirmation is proof that a fax transmission completed, typically delivered as a delivery or transmission report.
- Fax.Plus generates an Advanced Confirmation Report for every sent fax, showing the transmission date and time, total pages, a thumbnail of the first page, and a QR code to verify the report's authenticity.
- A confirmation report is different from simply seeing "sent" in an outbox, it's a retainable, verifiable record.
- Reports are available from the Sent folder in the Fax.Plus web app and mobile apps.
What Is Fax Confirmation?
Confirmation is proof that a fax transmission actually completed and reached its destination, rather than simply appearing to send.
The Fax.Plus Confirmation Report
Fax.Plus generates an Advanced Confirmation Report for every sent fax, showing the transmission date and time, the total number of pages sent, a thumbnail preview of the first page, and a QR code that lets the report's authenticity be verified. It's available from the Sent folder in the web app and mobile apps, under a fax's options menu.
Confirmation and the Rest of Your Fax Records
A confirmation report is generated once a completed transmission of the original document finishes. The report itself is a stored file in the account, so it sits behind the same 256-bit AES encryption Fax.Plus applies to the account's secure fax handling, alongside every other file in the account's fax storage.
A Common Case: Proving a Referral Fax Arrived
A large healthcare provider in Minnesota faxes a patient referral to a specialist's office and needs a retainable record that it actually went through. Pulling the confirmation report from the Sent folder gives them a timestamped, verifiable proof of delivery to keep in the patient's file.
FAQ
How do I know if my fax was sent successfully?
A completed transmission generates a confirmation. On Fax.Plus, that's an Advanced Confirmation Report showing the send date and time, total page count, and a QR code for verifying the report's authenticity, available from the Sent folder.
Is seeing "sent" in my outbox the same as proof of delivery?
No. Seeing a fax marked as sent isn't the same as a retainable confirmation. Fax.Plus's Advanced Confirmation Report is a separate, verifiable record with a timestamp, page count, and QR code.
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