
A sent or received fax as a record in an account's Sent or Inbox folder, as opposed to the document's actual file content.
A fax message is a single sent or received fax treated as a record within an account, the entry that shows up in a list rather than the underlying file. It's the difference between the document's actual file content someone uploaded and the transmitted record that now lives in the account.
Fax.Plus's own interface doesn't use the phrase "fax message": each sent or received item appears simply as a fax, listed under Sent or Inbox on the Faxes dashboard. Every one of these lives in an account's stored fax records, and can carry its own confirmation record once it's sent.
A Common Case: Finding One Fax Among Hundreds
A small management consulting firm in California, with hundreds of faxes moving through its account each month, searches by Fax ID to pull up the single fax a client asked about, instead of scrolling through the entire Sent folder.
No. The document is the file's content before it's sent. A fax message is the transmitted record that then appears in an account's Sent or Inbox folder.
Fax.Plus's own interface simply calls each one "a fax," listed under Sent or Inbox on the Faxes dashboard, rather than using the term "fax message."
