How the University of Indianapolis Modernized Fax Across Campus

The University of Indianapolis moved to Fax.Plus in 2024 to modernize faxing across campus. Its account of the change brings together several everyday needs: health and wellness offices, administrative offices, and Student Affairs all use fax within the campus community.

For the university, the value of the move is practical. It describes a cloud-based service that supports those different offices and helps streamline their workflows.

Different offices, different working days

The departments named in the testimonial serve different parts of campus life. UIndy's public campus resources describe a clinic providing care, tests, vaccinations and referrals, alongside Student Affairs support for campus activities and housing. Administrative offices add another set of responsibilities to that institutional picture.

For a campus IT team, that variety makes the office a useful starting point for planning. The people receiving a document, the colleague who covers an absence and the person administering access may have different roles. A service evaluation can make those responsibilities visible before deciding how to organize numbers and staff access.

The university's experience

The University of Indianapolis migrated to Fax.Plus in 2024 to modernize our faxing capabilities across campus. As a cloud-based, HIPAA-compliant platform, Fax.Plus securely supports the diverse needs of our campus community - including our health and wellness offices, administrative offices, and Student Affairs. It has been a reliable solution for streamlining our workflows securely and efficiently.

University of Indianapolis

What a campus team can take from this example

UIndy's account brings a dated change together with named users and a practical benefit. It identifies 2024 as the migration year and describes reliability and streamlined workflows across several campus functions.

Another institution can use those three elements to define its own evaluation: which offices depend on fax, how their staff will continue a document exchange, and what a successful working day should look like after the change. That creates a more useful demonstration than testing a single outgoing fax without considering who receives and handles the reply.

Planning a similar campus change

Compare school fax service criteria against those office-level requirements.

Different records can call for different arrangements. Fax.Plus's HIPAA option uses Enterprise with Advanced Security Controls and a signed Business Associate Agreement. Student-record workflows have their own requirements, described in our education fax options.

The University of Indianapolis's story shows the role cloud fax can play in a campus modernization effort: keeping a familiar document channel available to the offices that rely on it.

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