How Princess Auto Keeps Everyday Fax Work Simple

For Princess Auto, fax remains part of getting documents to the people who need them. Its Team Members use Fax.Plus to send and receive sensitive documents and communicate with external agencies. The value they describe is practical: an easier way to keep track of fax work, with convenience and time saved in the process.

Keeping document exchange manageable

Alla, Princess Auto, describes the experience:

Princess Auto enjoys Fax.Plus for its security, convenience and time saved. Whether we're sending and receiving sensitive documents, or communicating with external agencies, our Team Members count on it to ensure faxes reach the right person's inbox. It saves Team Members time, makes it easier for them to keep track of documents and keeps our faxing process simple and secure.

Alla, Princess Auto

A workflow built around the person receiving the document

Princess Auto's account connects two parts of the job: getting a document to the intended inbox and keeping track of it afterward. That connection is useful for any team exchanging documents with outside agencies. A sent document still needs a place in the team's work, especially when another person will need to find it or follow up.

For teams reviewing their own process, the practical questions are straightforward:

• Who needs to receive each type of document?
• How will the person handling the fax keep track of it?
• Where does the current process create avoidable work?

Those questions turn a broad goal such as make fax easier into something a team can assess. Follow one routine document from its sender to the person responsible for the next action. Look for the point where someone has to search for a copy, ask who received it or repeat work to establish its status.

Separate a transmission record from the next action

For readers evaluating document tracking, a transmission record and a completed business task are different things. A fax confirmation can show the outcome of the transmission; it does not establish that a person has read the document or acted on it. The guide to fax confirmation report details explains that distinction.

For a team reviewing its workflow, that distinction gives the process two clear responsibilities: establish the transmission outcome, then identify who owns any next action on the document.

Making the recurring task easier

For another team, the starting point is its own document flow. Identify the people and handoffs involved, then compare enterprise fax choices for teams against that work.

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