What is a POTS Line?

Recent regulatory changes by the Federal Communications Commission (FCC), notably in 2022 and set for 2025, are pushing companies to transition away from copper-based Plain Old Telephone Service (POTS). These changes mean costs for POTS are rising significantly.

Users reliant on old phone lines, businesses operating life-safety equipment or still using traditional fax machines need practical alternatives like Fax.Plus.

Why Understanding POTS Matters Today

 A POTS line is a traditional, copper-wire telephone connection that carries voice as an analog electrical signal over a dedicated circuit between your location and the local telephone exchange, distinct from newer digital services like VoIP.

History of POTS lines 

  • Late 1800s: First introduced after Alexander Graham Bell invented the telephone in 1876.

  • 1876–1980: Grew from invention to a telecom monopoly across the U.S.

  • 1980–2000: Digital switching technologies emerged, but homes and businesses still relied heavily on analog connections.

  • 2000–Present: Declining use due to widespread adoption of mobile phones and broadband internet.

Current Status & Important Deadlines

  • Usage Today: Less than 20% of voice lines in the U.S., and continuing to decline.

  • August 2, 2022: Deregulation allowing phone companies to increase prices.

  • March 20, 2025: Retirement of copper networks begins, pushing users toward modern alternatives.

Regulatory & Market Landscape

Recent FCC actions have allowed service providers to increase prices for POTS services and accelerate the phase-out of copper networks. Similar shifts are underway internationally, aligning the U.S. with global telecom modernization trends.

Who is Affected?

  • Small businesses still using traditional fax machines

  • Enterprises operating life-safety equipment

  • Rural users reliant on old phone lines

Should You Keep or Replace Your POTS Line?

Keeping a POTS line might feel comfortable, but the reality is that costs and maintenance are steadily increasing, and disruptions can become frequent. Traditional phone lines aren't getting cheaper or easier to maintain.

If stability and regulatory compliance are your primary needs, then maintaining your POTS line (for now) could make sense. However, if your priority is cutting costs, avoiding maintenance headaches, and future-proofing your communications, it's clearly time to consider alternatives.

Fax.Plus: POTS Replacement Alternative for Faxing

Analog faxing struggles on pure VoIP due to signal issues like jitter. Fax.Plus solves this by offering reliable cloud fax solutions. Move entirely to Fax.Plus cloud-based fax services for improved reliability and reduced cost.
  • Send and receive faxes from your phone, computer or email—no machine required.

  • Works in over 180 countries.

  • Free plan option.

Start faxing now.

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