Data Encryption In Transit and At Rest
Fax files at rest are encrypted using 256-bit Advanced Encryption Standard (AES). To protect data in transit between FAX.PLUS apps (currently mobile, API, or web) and our servers, FAX.PLUS uses Transport Layer Security (TLS) which is evolved from a previous encryption protocol called Secure Sockets Layer (SSL), for data transfer, creating a secure tunnel protected by 128-bit or higher Advanced Encryption Standard (AES) encryption. FAX.PLUS supports TLS 1.3 which is faster and more secure than TLS 1.2 and adds an additional layer of privacy to an encrypted period, making certain that the two endpoints are the only ones capable of decrypting the traffic.
To increase stability, performance and security, our system architecture is based on an n-tier architecture with multiple layers of protection, including encryption, network configuration, and application-level controls distributed across a scalable, secure infrastructure.
Application Security Testing
Our security team performs automated and manual application security testing on a regular basis to identify and patch potential security vulnerabilities and bugs on our web and mobile applications.
Our key management infrastructure which is used for the encryption of faxes at rest is designed with operational, technical, and procedural security controls with very limited direct access to keys.