Responsible Disclosure Policy

Help us build better & more secure tools by reporting any security threats you may come across on our platforms

Principle

Our number one priority is the privacy and security of our customers’ data. To excel at this, we welcome the vital role that security researchers play in keeping our systems and data safe. To encourage the responsible reporting of potential security vulnerabilities, the security team is committed to working with the community to verify, reproduce and respond to legitimate reports. If you believe you have identified a potential security vulnerability, please report it to us right away.

Take Action

If you believe you have found a security or privacy vulnerability that could impact our users, we would like to know about it. Please do the following:

  • Do not take advantage of the vulnerability or problem you have discovered, for example by downloading more data than necessary to demonstrate the vulnerability or deleting or modifying other people’s data.

  • Do not reveal the problem to others until it has been resolved.

  • Do not use attacks on physical security, social engineering, distributed denial of service, spam, or applications of third parties.

  • Do provide sufficient information to reproduce the problem, so we will be able to resolve it as quickly as possible. While the IP address or the URL of the affected system and a description of the vulnerability will usually be sufficient, complex vulnerabilities may require further explanation.

What we promise

  • We will investigate all legitimate reports and will do our best to quickly fix the problem.

  • If you have followed the instructions above, we will not take any legal action against you in regard to the report.

  • We will handle your report with strict confidentiality, and not pass on your personal details to third parties without your permission.

  • In the public information concerning the problem reported, we will give your name as the discoverer of the problem (unless you desire otherwise).

  • As a token of our gratitude for your assistance, we may offer a reward for every report of a security problem that was not yet known to us after verification of the vulnerability. The amount of the reward will be determined based on the severity of the leak and the quality of the report.

Report Your Findings