The company or platform that actually sends and receives your faxes, and what separates a modern cloud provider from the phone-line setup it replaces.
- A fax service provider is the company or platform that actually sends, receives, and stores faxes on a customer's behalf.
- Traditional fax service ran through a phone line and a physical fax machine on each end.
- A cloud fax service provider like Fax.Plus removes the machine and phone line entirely, sending faxes over the internet instead.
- Fax.Plus operates its own fax infrastructure, including the gateway that connects internet fax traffic to the phone network.
What Is a Fax Service Provider?
A fax service provider is the company or platform responsible for actually sending, receiving, and storing a fax on a customer's behalf, rather than the customer running that infrastructure themselves. It's the umbrella category a secure fax setup and infrastructure pieces like the fax gateway carrying it both sit under.
Traditional vs. Cloud Fax Service
A traditional fax service ran through a phone line and a physical fax machine on each end. A cloud fax service provider like Fax.Plus removes both entirely: a document is uploaded from a browser, app, or email, and Fax.Plus's own infrastructure handles the connection to the recipient's fax number, storing every sent and received fax in the account's storage and job queue along the way. A received fax can also be sent straight on to someone else through fax forwarding, without printing or rescanning it first. Switching between providers doesn't mean losing the number either, an existing fax number can usually move over through the number-porting process. For every other way a document can be sent once an account is set up, see how to send a fax through every available method.
A Common Case: Retiring the Fax Line
A regional clinic's office manager is comparing a traditional phone-line fax setup against a cloud fax service provider before the next lease renewal on the analog line comes due. Moving to a provider that runs entirely online lets the clinic keep its existing fax number while dropping the phone line, the physical machine, and the rental cost that came with both.
FAQ
Is Fax.Plus a fax service provider?
Yes. Fax.Plus operates as a cloud fax service provider, sending and receiving faxes over the internet without a phone line or physical fax machine on either end.
What's the difference between a traditional fax service and a cloud fax service provider?
A traditional fax service runs through a phone line and a physical fax machine on each end. A cloud fax service provider like Fax.Plus removes both, sending faxes over the internet instead.
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