Data residency for FAX.PLUS allows the owner and admins of Enterprise plans to choose the storage location for faxed documents. Admins have the option to choose different data storage locations for two different types of data: their live data and the backup of their data.
<span class="check">By migrating your data in between different regions no compromise will be made on your FAX.PLUS feature set. You will benefit from all the features of FAX.PLUS while complying with your local data residency regulations.</span>
What categories of data will be migrated when a new region is chosen for data residency?
The following categories of data may still be processed and stored in regions outside of the user’s selected data region, in one of our datacenter locations in Zurich or Geneva:
Once a new region is selected and the data migration process is initiated, all newly received/sent faxes will be stored in the selected region. As for the previously stored faxes, depending on the number of documents and their size, the migration process may take between a few minutes to a few days. After the migration is completed, all of the stored faxed documents on FAX.PLUS and any newly received/sent fax will be stored fully encrypted in the chosen location.
If you are an existing Enterprise user and wish to migrate your data (live data and backup data), login to your admin panel and: