Is FAX.PLUS HIPAA compliant? Yes. FAX.PLUS is HIPAA compliant, provided users activate advanced security controls and enter into a business associate agreement with FAX.PLUS. We...
Does FAX.PLUS sign BAA with customers? Yes. We (FAX.PLUS) sign Business Associate Agreement (BAA) with users of our Enterprise plan. If you are on a monthly/yearly enterprise plan...
What are the advanced security controls in the Enterprise plan? Aside from all the security features that all our users can benefit from (please visit the security overview page for more...
Does FAX.PLUS encrypt fax data? Yes. We encrypt both our fax data at rest and the data in transit. Fax files at rest are encrypted...
Where does FAX.PLUS store my data? All faxes are only stored in Swiss datacenters that operate from locations conforming to the most restrictive security standards (ISO...
Is FAX.PLUS PCI-DSS compliance? The processing of our payments in our Web and Android applications rely on two services which are both PCI-DSS: Stripe...
Is FAX.PLUS protected against potential DDoS attacks? Yes. We make use of a CDN with network capacity 15x bigger than the largest DDoS attack ever recorded to...
How can I enable/disable two-factor authentication? Two-factor authentication (2FA) is available for all FAX.PLUS users regardless of their plans and adds an extra layer of security...
Data residency for FAX.PLUS Data residency for FAX.PLUS allows the admins of Enterprise plans to choose the storage location for faxed documents. Admins have...
How can I enable single sign-on (SSO)? Single sign-on (SSO) is available to all the users of the Enterprise plan and enables the admin to add an...