“Your card does not support this type of purchase.” What does this mean? There are different reasons why you may get this error when adding credit or buying a plan: Some debit cards...
Why is my FAX.PLUS account blocked and how can I unblock it? Our system detects users as spammers if they have very low fax submission success rate, and automatically blocks user’s FAX.PLUS...
Why do some phone numbers have an address requirement, and what is a valid proof of address? Local regulations in some countries often require providing adequate identity documentation to carriers or a local enforcement agency. Local regulations...
How does the spam detection feature work? Our spam detection feature uses a set of algorithms to determine which of your incoming faxes are spam and which...
What is Team Size? Team size is the number of members that have been invited by the admin to join the team. Adding new...
What countries and cities can I buy a local fax number from? If you wish to receive fax online, you can purchase one or multiple local fax numbers from more than 40...
How can I connect my MFP (Multi-function printer and scanner) to my FAX.PLUS account? How can I print received faxes automatically like a regular fax machine? If your all-in-one printer supports the Email to...
I can’t receive faxes; what are some common issues and how to avoid them? You can receive faxes on your dedicated fax number from any fax machines or online fax service. The FAX.PLUS fax...
How can I create a shortcut to FAX.PLUS on my desktop? To create a shortcut to FAX.PLUS on your Windows/Mac desktop and have quick access to your account: Open the FAX.PLUS...
What is FAX.PLUS refund policy? When you purchase extra credits or perform any purchase directly from us you will be entitled to a cancellation period...