“Your card does not support this type of purchase.” What does this mean?
There are different reasons why you may get this error when adding credit or buying a plan: Some debit cards...
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Why is my FAX.PLUS account blocked and how can I unblock it?
Our system detects users as spammers if they have very low fax submission success rate, and automatically blocks user’s FAX.PLUS... -
Why do some phone numbers have an address requirement, and what is a valid proof of address?
Local regulations in some countries often require providing adequate identity documentation to carriers or a local enforcement agency. Local regulations... -
How does the spam detection feature work?
Our spam detection feature uses a set of algorithms to determine which of your incoming faxes are spam and which... -
What is Team Size?
Team size is the number of members that have been invited by the admin to join the team. Adding new... -
What countries and cities can I buy a local fax number from?
If you wish to receive fax online, you can purchase one or multiple local fax numbers from more than 40... -
How can I connect my MFP (Multi-function printer and scanner) to my FAX.PLUS account?
How can I print received faxes automatically like a regular fax machine? If your all-in-one printer supports the Email to... -
I can’t receive faxes; what are some common issues and how to avoid them?
You can receive faxes on your dedicated fax number from any fax machines or online fax service. The FAX.PLUS fax... -
How can I create a shortcut to FAX.PLUS on my desktop?
To create a shortcut to FAX.PLUS on your Windows/Mac desktop and have quick access to your account: Open the FAX.PLUS... -
What is FAX.PLUS refund policy?
When you purchase extra credits or perform any purchase directly from us you will be entitled to a cancellation period...
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