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Why do some phone numbers have an address requirement, and what is a valid proof of address?

Local regulations in some countries often require providing adequate identity documentation to carriers or a local enforcement agency.

If you are purchasing a fax number from a country that does not require a verified address (such as the U.S.) you do not need to provide us with your address or any document.

Local regulations differ per country and some phone numbers require the end-user to be located within or outside of a geographic boundary. To purchase these numbers, you will need to provide, and keep updated, a valid business or personal address that satisfies the requirement. The address must be the residence or place of business of the individual or entity using the phone number.

Some examples of documents that can be used as your proof of address are:

  • Monthly bank statements
  • Public utility bill
  • Government documents


What are the countries that require proof of address?

Australia Hong Kong Portugal
Belgium Hungary Romania
Bulgaria Iceland Russia
Croatia Ireland Singapore
Czech Republic Italy Slovakia
Denmark Latvia Slovenia
Finland Luxembourg South Africa
France Netherlands Sweden
Germany Norway Switzerland
Greece Poland Turkey
Updated on July 29, 2019

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