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What does a red dot beside the fax in my Archive mean?

In the Sent folder: When your fax doesn’t go through successfully, a red dot appears beside it indicating that the transmission was unsuccessful and your sent fax was not delivered to the recipient. Please click here to learn about the common issues and how to avoid them.

In the Inbox folder: If you see a red dot in your inbox, it means you have received that fax partially and there were more pages in the fax that was meant to be sent to you. You need to ask the sender to resend their fax for complete reception.

Updated on November 13, 2018

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