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What are the supported payment methods to purchase plans and credits?

Credit Card / Debit Card:

We accept Visa, Mastercard and American Express credit and debit cards to purchase plans or add credit.
We are also working with our online payment processors to add new card brands, such as JCB, Discover and Diners Club, very soon.


We also support payments via PayPal. You can add your PayPal information to your FAX.PLUS account via our Web or Android application.


You can make payments with your Apple ID via our iOS application. This method however does not support auto-renewals and you can only top up your credit or renew your plan manually.

Payments by invoice:

If you wish to make a payment by invoice you can do so if your payment meets the following criteria:

  • You’re subscribing to an Enterprise Plan
  • You pay for FAX.PLUS annually
  • Your purchase is a minimum of $2,000 USD


The processing of our payments in our Web and Android applications rely on two services: Stripe which processes Credit Card payments and Paypal which processes Paypal payments. Purchases within our iOS application are made available via Apple’s in-app purchase mechanism.
We do not store any Credit Card information only anonymized tokens, as provided by these services.

Updated on November 11, 2020

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