Faxes received on a number is accessible only via one user on the FAX.PLUS panel. You can, however, auto forward the received faxes to up to 5 different emails.
On the Business and Enterprise plans you assign one number to multiple users, and this way, faxes received on one number are accessible via each assigned user’s FAX.PLUS archive.
To forward received faxes to multiple emails:
- Login to your FAX.PLUS account and go to the General tab under the Profile section.
- Click on the Edit button in the Notifications box.
- Click on the Modify button next to the Email item to open the Email Notifications settings.
- Make sure the Received Fax Notification option is set to “On (notify and attach fax to message)”.
- Click on the Multiple email recipients item to toggle it on, and add up to 5 email addresses to automatically forward your received faxes to.
- Click on Confirm to save the modification.