Account Settings

  • How can I delete my account?

    If you wish to delete your Alohi Account (Sign.Plus and Fax.Plus), you can request account deletion through one of our iOS apps or Fax.Plus Web application. iOS app Fax.Plus Web app Follow these ...

  • How can I update my password?

    Web App iOS & Android Login to your Fax.Plus or Sign.Plus account, and go to the Profile section on your Dashboard. Find the Security tab. Click on Change. Provide your Current Password as promp...

  • I forgot my password, how can I recover it?

    If you've forgotten your password, click on one of the following URLs to access the password reset page: For Sign.Plus navigate to Sign.Plus Password Reset Page  For Fax.Plus guide to Fax.Pl...

  • How can I update my profile picture?

    Web App iOS Android Login to your Fax.Plus account, and go the Profile section on your Dashboard. Find the box for My Info, click on Edit. Look for Profile Picture, select between: Upload: Go t...

  • How can I update my mobile number?

    Web App iOS & Android Login to your Fax.Plus account, and go the Profile section on your Dashboard. Find the box for My Info, click on Edit. Look for Phone Number, and edit your number as needed...

  • How can I update my email address?

    Web App iOS & Android Login to your Fax.Plus or Sign.Plus account, and go to the Profile section on your Dashboard. Find the General tab, followed by My Info, and click on Edit. Look for Email, ...

  • How can I update my name in my profile?

    Web App iOS & Android Login to your Fax.Plus account, and go the Profile section on your Dashboard. Find the box for My Info, click on Edit. Look for First Name and Last Name, and edit your name...

  • Why is my Alohi account blocked?

    We prioritize maintaining a secure and efficient service for all users of Fax.Plus and Sign.Plus. Here are three primary reasons why your account might be blocked and what you can do about it: Ac...

  • How can I change my account password?

    By prioritizing the security of your account and ensuring your peace of mind, we've compiled steps to effortlessly enhance your online security.  Follow these steps to change your account p...

  • How can I change my account language settings?

    By default, the language of your account aligns with the language settings of your browser or mobile device. Nevertheless, you retain the ability to modify it whenever needed by adhering to the ins...

  • How can I add or remove users from my team?

    Who can use this feature? Available on Professional, Business, and Enterprise plans. Accessible to Owners and Admins on Web App. Seamlessly manage adding and removing users within your corporate ...