Is HumbleFax HIPAA Compliant?

A Complete Guide & Alternative

Publicly available information indicates that HumbleFax does not explicitly claim HIPAA compliance nor provides a Business Associate Agreement (BAA). Both are essential for legally handling Protected Health Information (PHI) in the U.S. healthcare system. Services like Fax.Plus offers a secure, HIPAA compliant fax solution.

HIPAA-Compliant Fax Checklist (What to Look For)

When choosing a fax service, ensure it meets these HIPAA compliance standards:
  • Signed BAA: Formal agreement confirming the provider's responsibility for securing PHI.

  • Access controls & user management: Limits who can see sensitive data.

  • Audit trails & activity logs: Tracks who accessed data and when.

  • End-to-end encryption: Protects PHI during transmission and storage.

  • Data-center certifications: Look for SOC 2 and ISO 27001 compliance.


For instance, Fax.Plus includes all essential HIPAA safeguards plus optional features tailored to healthcare providers.

Is HumbleFax HIPAA Compliant? (Deep Dive)

Based on publicly available data, HumbleFax:

  • Does not publish a clear security white-paper or HIPAA compliance statement.

  • Does not offer a readily available Business Associate Agreement (BAA).

  • Lacks clarity regarding encryption methods.

  • Does not advertise audit trails or role-based access control.


Because of these gaps, HumbleFax cannot reliably be assumed HIPAA-compliant. Using such a service puts your practice at significant legal risk regarding PHI handling.

Send faxes and stay HIPAA compliant.
See how Fax.Plus compares to Humblefax

HUMBLEFAX

End-to-end encryption

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Signed BAA

Audit trail & reporting

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Role-based access

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HITRUST / SOC 2

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PHI data residency

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Switch to Fax.Plus

Why Fax.Plus Is a Safer Choice for Healthcare

Fax.Plus is built specifically for secure healthcare communication. Key benefits include:

Extremely Secure Solution

Built-in HIPAA Compliance

Fax.Plus is designed as a HIPAA compliant faxing solution with multiple layers of protection. Fax.Plus provides a signed BAAs with enterprise accounts.
All Fax Functions In Your Own App

Access to PHI Records

Streamline record management by accessing audit trails of sent faxes. Easily search your archive using dedicated notes to find stored faxes, saving time and improving efficiency.

Secure HIPAA fax

We use strong 256-bit AES encryption for stored documents, with each user having their own unique encryption key.
Dedicated Support

Advanced admin controls

Streamline staff management with flexible tools to enhance security, compliance, and operational efficiency.
Keep Your Current Fax Numbers

Easy Workflow for Staff

Our user-friendly apps bypass the complexity of Radiology Information Systems (RIS), Electronic Health Records (EHR), and Practice Management (PM) systems.
Seamless Integrations

Cost Efficiency

Enjoy visibility of all expenses, choosing from various plans tailored to meet admin demands, including options for high-volume needs.

Migrating from HumbleFax to Fax.Plus

Switching fax services doesn't have to disrupt your clinic. Here's a simple migration plan:

1
Create an account on Fax.Plus and purchase an enterprise plan.
2
Fax.Plus provides a straightforward process to port in numbers with minimal downtime.
3
Set up Fax.Plus to become HIPAA compliant:
  • Meet data residency requirements by selecting the appropriate data center location in the compliance tab.

  • Activate advanced security controls to further secure your account.

  • Request and sign a Business Associate Agreement (BAA) to officially mark your account as fully HIPAA compliant.

4
Brief your team, ensuring a seamless transition and continuity of patient care.
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FAQs

Do I always need a BAA?
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Yes, if you handle PHI, a signed BAA is mandatory.
Is email-to-fax automatically HIPAA compliant?
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Not automatically. It requires encrypted communication and a signed BAA with the provider, like Fax.Plus.
Can I fax outside the US and stay HIPAA compliant?
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Yes, as long as the service (such as Fax.Plus) provides compliant encryption, BAAs, and international data handling.
How do I audit fax logs for HIPAA?
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Fax.Plus offers clear audit trails and reporting tools, enabling you to regularly check compliance.

Discover Fax.Plus,
HIPAA compliant fax solution.

Want to see how our cutting-edge faxing solution can help your healthcare organisation?
Schedule a demo and one of our representatives will contact you for a customized demonstration.