The healthcare industry is still running on fax technology as a reliable and secure communication tool to send and receive patients’ sensitive data. While so many doctors and physicians have already migrated to online fax services as well as electronic health record (EHR) system, there are still some doctors that still rely on fax machines and prefer the traditional method.

Doctors and their office staff are regularly using fax (both online and traditional ways) and it’s not strange to see a big fax machine on the doctors’ office. But, why doctors are still using fax and what types of documents they send and receive using this method?

What types of documents do doctors send and receive via fax? The documents are mostly about the patients, and doctors may send the patients’ medical records to the hospitals, insurance companies, pharmacies, other doctors, and the patients’ themselves. Here is the list of some of the common things that are transmitted over fax by doctors:

  1. Sending nursing orders for particular patients, including special treatment and patient’s preferences
  2. Sending medical information to insurance companies
  3. Sending an urgent prescription
  4. Sending patient’s charts and EKGs
  5. Sending patient’s information to another doctor for reference

Note that, sometimes the patients need to send their medical records to the doctor, and for such instances, an online fax service is the best choice. Becuase it’s cheaper, more convenient, and patients get to use their phones’ camera to scan their documents and fax it right away.


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Why are these documents being sent via fax?
Privacy and security are the most important things when it comes to the patient’s medical records. The federal Health Insurance Portability and Accountability Act (HIPAA) requires a certain level of encryption to make sure the patients’ sensitive information is safe and won’t be compromised by any unauthorized individual or company. Unlike emails, fax is a HIPAA-secure method to send and receive such sensitive data and the good news is that so many online fax services have managed to be HIPAA compliance service. That’s why doctors can easily send fax using an online fax service.

What about secure emails or EHR secure messaging?
Well, the EHR is not legal and allowed for orders, and on the other side secure emails are too expensive to be used in every doctor’s office. A HIPAA compliant

Traditional fax vs online fax service? Which one is better for doctors and healthcare industry?
Fax is used by doctors, nurses, patients, pharmacies and any other person related to the healthcare industry. We cannot argue that. What we can argue about is choosing between online fax service and traditional fax machines. In a nutshell, an online fax service for doctors is way cheaper than buying a traditional fax machine, and it enables users (patients) to send and receive fax right from their mobile devices without the need to print a single document.

Let’s count the advantages of online fax services over traditional fax machines with regards to the needs of doctors and patients:

  • It can be accessed from anywhere. Say, you are in the airport and waiting for your flight, using an online fax service you can easily fax your orders to the nurses in a hospital, or review the medical information of a new patient that you have just received.
  • It’s more secure. Other than being HIPAA compliant, your account is protected by a password and all your data is protected with high-grade SSL encryption. And don’t forget about the fact that the patients’ sensitive data won’t longer be on the tray of the fax machine waiting for the right person to pick it up.
  • It’s paperless and saves you lots of paper. Since all your sent and received documents are stored in a cloud storage, you don’t need to print anything. It also helps you organize your faxes online.
  • It’s cheaper and saves you lots of money. With an online fax service, you no longer need to worry about the high maintenance costs of your fax machines and you don’t need to worry about repairing or replacing your old fax machine.
  • It comes with built-in scanner to scan your documents using the camera of your smartphone.
  • And last but not the least is about the convenience of using online fax services compared to the traditional fax machines.

FAX.PLUS helps doctors and patients to send and receive fax easily and securely
If you are a doctor and looking for a reliable online fax service to manage all your faxing stuff and send and receive sensitive information on a daily-basis, FAX.PLUS has got you covered. And on the other side, if you are a patient and needs to send and receive fax occasionally, FAX.PLUS has got you covered as well. You just need to pick the plan suiting your needs the best and leave the rest to us. Here are some of the advantages of FAX.PLUS against other online fax services when it comes to providing a fax service for doctors:

  • Email to Fax and Fax to Email features. It means you get to send and receive fax right from your mailbox. (Learn how to send fax from email)
  • Google integrations. This feature enables you to easily send and receive fax from Google Docs and Google Sheets. (Learn more about FAX.PLUS Google integration)
  • Electronic signature. Simply sign documents before sending them as a fax. (Learn how to sign documents)
  • FAX.PLUS also comes with the option to store your documents in a cloud storage, access all your files from different platforms including Web, Android, and iOS, and it also enables you to get a dedicated fax number from 40+ different countries all around the world.

Join FAX.PLUS now and enjoy the many benefits of online faxing for both doctors and patients.