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A HIPAA Compliant Fax Service to Send Medical Records

FAX.PLUS Team
FAX.PLUS Team
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4 min read

The Health Insurance Portability and Accountability Act, also known as HIPAA affects the way healthcare professionals treat patient information. One’s medical records simply cannot be transmitted via email, which is an overly vulnerable means of communication, as data from emails can very easily be breached, hacked, or stolen. It appears as the only suitable way for doctors, pharmacists, or nurses to exchange patient records, all the while complying with HIPAA, is to opt for a faxing solution. The reasoning behind this statement is that the data processing and transmission via fax is diametrically different than via email as faxes are actually sent via the telephone network, which is more secure than the internet is. You can learn more about the difference between Fax and Email security here

Now, some people may be accustomed to this former technology, but for others, turning to a fax machine in 2021 may sound like a dreadful plan. At Alohi, we strongly believe that it doesn’t have to be! We have combined an older technology, which uses the telephone network, with cutting-edge internet security and privacy technology to come up with FAX.PLUS. And the best part is that you don’t even need to own or buy a fax machine to legally send and receive medical records and patient information.

Looking for a HIPAA compliant efax solution?

Our top-rated, online, HIPAA compliant fax service allows healthcare professionals, such as doctors, pharmacists, or nurses, to turn their smartphones into a fax machine, all the while complying with the strictest and most recent personal protection pieces of legislation. The HIPAA compliance feature, advanced security controls, worldwide coverage, and constant features updates make our online fax service the best choice for any organization dealing with ePHI (Electronically Protected Health Information) and transmitting patient records, or sensitive data in general. It is also intuitive and very easy to set up and use. In addition to HIPAA compliance, we are also GDPR and CCPA compliant, meaning you could be sending and receiving ePHI without compromising your patients' privacy and personal data in no time.

Here is how to proceed to send HIPAA faxes and HIPAA fax cover sheets:

  1. Download FAX.PLUS on your desktop (macOS or Windows) or smartphone (iOS or Android).
  2. Create an account and register for the Enterprise plan.
  3. Get a fax number from our platform or easily migrate your existing fax number to your account.
  4. Activate the Advanced Security Controls in the Security tab of your Profile section.
  5. Sign a Business Associate Agreement (BAA) with us.
  6. Start sending and receiving your HIPAA compliant faxes and HIPAA fax cover sheets.

FAX.PLUS has been compliant with HIPAA since 2019, and covered entities can send and receive ePHI without needing to worry about data breaches, unauthorized access, and most importantly, misuse of patients’ private information. Not only do we ensure extreme security measures but we also help the industry comply with HIPAA regulations.

How secure is FAX.PLUS online fax service for HIPAA faxing?

At FAX.PLUS, our number one priority is the security and privacy of our customers. Not only do we encrypt the faxes data in transit, but we also encrypt faxes data at rest by using 256-bit Advanced Encryption Standard (AES). Besides the data encryption with the latest security measures, all faxes are stored in datacenters conforming to the most restrictive security standards. We offer our customers the possibility to choose the location of their data from 22 state-of-the-art datacenters in 16 different countries. This protocol ensures that all data is kept in a safe and secure place with no unauthorized access to it, it also ensures our customers stay compliant with data residency regulations. We also ensure quick and secure migration from one datacenter to another so faxes and the personal information they contain are always fully protected.

Learn more about FAX.PLUS security features

Try FAX.PLUS, the best HIPAA compliant online fax service!

Hospitals, medical clinics, insurance companies, doctors, pharmacies, as well as any individual or organization related to the healthcare industry, who regularly send and receive patients’ medical records and private information, should opt for a HIPAA compliant faxing solution to legally send ePHI or HIPAA fax cover sheets. If you are looking for a secure and reliable online fax service that is actively being maintained and developed with new features, make sure to check the FAX.PLUS Features page as well as the details of our HIPAA Compliant Fax page.

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